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How far do you take updating PFMEA's?
I was written up by our register for "The APQP process is not effective at ensuring that PFMEAs are updated as new failure modes are identified and actions to reduce RPNs are taken."
I had the three customer complaints out of 20 that for 2007 that I did not update the PFMEA. My reasoning was that they were not new failure modes and I did not make any process changes. These were operator issues that they did follow existing procedures. Yes the root cause lies mostly in an ineffective training program.
Do you have to address the PFMEA on every customer failure and how do you address something that is a training issues with an occurrence of 1?
I was written up by our register for "The APQP process is not effective at ensuring that PFMEAs are updated as new failure modes are identified and actions to reduce RPNs are taken."
I had the three customer complaints out of 20 that for 2007 that I did not update the PFMEA. My reasoning was that they were not new failure modes and I did not make any process changes. These were operator issues that they did follow existing procedures. Yes the root cause lies mostly in an ineffective training program.
Do you have to address the PFMEA on every customer failure and how do you address something that is a training issues with an occurrence of 1?
