Hello all,
I have a discussion going on right now with our Purchasing Manager involving suppliers and corrective action (pertinent to ISO/TS 16949)that is driving me crazy.
We have a supplier scorecard set up to evaluate suppliers according to the performance trends in 7.4.3.2 on a monthly basis. The quality portion is handled through the quality department, i.e., quality issues requiring corrective action are handled by the quality department.
As far as the rest of the scorecard, such as scoring for delivery issues, it is up to the Purchasing Department to notify the supplier of the need for corrective action.
The Purchasing Manager is trying to tell me that 7.4.3.2 does not require corrective action of suppliers, it is monitoring only.
I am trying to tell him that it is inherent to the scorecard/evaluation process to identify supplier problems and force the supplier to improve, i.e, implement corrective and preventive action, regardless of the type of nonconforming situation (not just poor quality).
My only problem is, that I can't really seem to link the need for corrective action from suppliers to any of the specific requirements in section 7.4.
I feel I understand the intent of the standard, but can someone please help me support my logic through the specifics in the standard?
Thanks a bunch!!!
I have a discussion going on right now with our Purchasing Manager involving suppliers and corrective action (pertinent to ISO/TS 16949)that is driving me crazy.
We have a supplier scorecard set up to evaluate suppliers according to the performance trends in 7.4.3.2 on a monthly basis. The quality portion is handled through the quality department, i.e., quality issues requiring corrective action are handled by the quality department.
As far as the rest of the scorecard, such as scoring for delivery issues, it is up to the Purchasing Department to notify the supplier of the need for corrective action.
The Purchasing Manager is trying to tell me that 7.4.3.2 does not require corrective action of suppliers, it is monitoring only.
I am trying to tell him that it is inherent to the scorecard/evaluation process to identify supplier problems and force the supplier to improve, i.e, implement corrective and preventive action, regardless of the type of nonconforming situation (not just poor quality).
My only problem is, that I can't really seem to link the need for corrective action from suppliers to any of the specific requirements in section 7.4.
I feel I understand the intent of the standard, but can someone please help me support my logic through the specifics in the standard?
Thanks a bunch!!!