Where Does One Get Customer Specific Requirements?

M

MarilynJ6354

#21
Customer Specific Requirements

We have a form that sales fills out if a customer has specific requirements for ALL ORDERS. They forward the form to me and I enter the requirements into the order entry system notes so they print on every pick slip. Then I post the form itself on our document control system. If documents are not udpated within a year, the sales rep is automatically notified by the system that it's time to review the requirements again. The customers love the annual review...it helps us both.
 
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G

Gayle215

#22
TS16949 Certification deadlines

Hello -
We have successfully gone through our 1st TS16949 certification for one of our manufacturing facilities (we're the support site for Sales, Purchasing and Design) We still have several facilities to complete between now and 2006.

I've been tasked to locate and determine if the following OEMs have deadlines for ISo9001:2000 or TS16949. GM, DCX and Ford are identified on most everything I've seen but, not much for the JOEM and European market.
Our main customer is Toyota, but we're adding the Big 3 and others slowly but, our managements mindset has been so Toyota based that our people aren't really looking for information :thanx: .
If you happen to know deadlines for the following and any additional OEMs I'd appreciate it.

DCX - July 2004 (TS)
General Motors - Dec 2006 (TS)
Ford Motor - Dec 2006 (TS)

Toyota - certification not required but, their SQAM manual references QS9000 which I take to mean you don't need to pay for a cerificate but, need to meet the requirements nonetheless.
Honda - ??? ISO9001:2000 Certification or compliance
Nissan - ??? (ISO9001 or TS)

Peugeot/Citroen - July 2004 Compliance or Cerification (ISO9001 or TS)
Renault - July 2004 Cmpliance or certification
Fiat - ???
Volkswagon
BMW - ???

Any feedback you can provide will be helpful
 
Q

QA VA

#23
UL Clarification on Customer Requirements

By UL's interpretation only customers requiring their suppliers to be ISO/TS 16949 registered are considered "subscribing" companies. Therefore companies that don't require registration and use words like "prefer", "accept", "encourage", etc.... are defined as non-subscribing and their requirements do not have to be included in the TS quality system. This narrows the scope some. I hope it helps.

I have attached UL's latest tool on this.
 

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Q

qacop

#24
Re: Customer Specific Requirements

With regards to MarilynJ6354 posting, This sounds like a great idea to use with your customers, would you be willing to share an example of this form template?
 
R

RG Ohidy

#27
IOAB.org posts all of the "Big 3" customer specific requirements. If your TS certified, you should be checking this site on a monthly basis for up dates and such.
 
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