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Customer Specific Requirements
We have a form that sales fills out if a customer has specific requirements for ALL ORDERS. They forward the form to me and I enter the requirements into the order entry system notes so they print on every pick slip. Then I post the form itself on our document control system. If documents are not udpated within a year, the sales rep is automatically notified by the system that it's time to review the requirements again. The customers love the annual review...it helps us both.
We have a form that sales fills out if a customer has specific requirements for ALL ORDERS. They forward the form to me and I enter the requirements into the order entry system notes so they print on every pick slip. Then I post the form itself on our document control system. If documents are not udpated within a year, the sales rep is automatically notified by the system that it's time to review the requirements again. The customers love the annual review...it helps us both.
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