I am working on a project I ahve mentioned previously, but the progress slowed down a bit. I am working with some Healthcare professionals to develop ISO training for the Healthcare industry using healthcare language. As discussed in this thread, a key necessity is to speak to them in language they understand.
Industry has solved many of the same quality and productivity problems that hospitals face. But we have to speak their terms.
I feel that healthcare will embrace ISO 9001 in a big way if they can see examples where it has been done correctly.
