Where to include the SIPOC results in QMS (Quality Management System)?

Q

QAMTY

#1
Hi everybody

I have a doubt , I posted recently but could catch it.

Suppose the 7.3 development and design

According to ISO I should map the processes and interactions at what detail?

1st question

I´m showing a main map in the Quality manual and other at the 7.3 level in its corresponding procedure.

Under 7.3, there are several processes or sub-processes
e.g. Revising inputs, cross-checking process, issuing drawings,etc
Should I map only the 7.3 or all the sub-processes?

2nd question

When showing inputs outputs, indicators, where should all these
be included, in the detailed process maps, or in other documents in the Quality system?

Thanks
 
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qusys

Trusted Information Resource
#2
Re: Where to include the SIPOC results in QMS?

Hi everybody

I have a doubt , I posted recently but could catch it.

Suppose the 7.3 development and design

According to ISO I should map the processes and interactions at what detail?

1st question

I´m showing a main map in the Quality manual and other at the 7.3 level in its corresponding procedure.

Under 7.3, there are several processes or sub-processes
e.g. Revising inputs, cross-checking process, issuing drawings,etc
Should I map only the 7.3 or all the sub-processes?

2nd question

When showing inputs outputs, indicators, where should all these
be included, in the detailed process maps, or in other documents in the Quality system?

Thanks
For the first question, there is no requirement in ISO 9001 for this. Yhe only requirement is in par 4.1, where you shall define your QMS processes as well as sequence and interaction. You can proceeed as you want , this is organization decision. You can use verbiage in quality documents, flow chart, SIPOC diagram, turtle diagram or what else. No requirement for this. The level of details, as said in other thread, is up to you, no requirement for this in ISO. Take into account that some of things you declare as sub processes are simple activities or task, that I think you have dealt in documented procedures or are included in the normal job assignment of the personnel. Also for this , no requirement for documenting them, it is up to yoou decide the level of documentation that allow the functionality of your QMS in effective and efficient way.

For the second question, the organization can decide where and how. No requirement in ISO 9001 for this. You can report in whatever quality documentation functional to your QMS

Hope this clarifies.:bigwave:
 

AnaMariaVR2

Trusted Information Resource
#3
Re: Where to include the SIPOC results in QMS?

Dear QAMTY:

Keep it simple...no ISO requirements then, make it easier on your & your organization; don't add another level of complexity into your QMS. If it absolutely will add value & you can't live without it, then it is up to you to include them.

Good luck!
 
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