Which Certificate should I have being a Dentist?

M

Mjdentist

#1
Hello Everyone,
My name is Dr. Mukkesh Jetley and I am an Orthodontist, Can you guys help me to know which certificate would be good for me to show that here we perform the quality work.
 
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Marc

Hunkered Down for the Duration
Staff member
Admin
#2
Are you a "one man band", or do you have an office with multiple dentists? Do you have 1 or more hygienists? Or are you part of a bigger company with multiple locations and/or a franchise like Urgent Dental?

More information needed.
 

Andrej

Involved In Discussions
#3
Hi Mr. Mukesh Jetley,

Since you are in health care services, the certificate to standard EN 15224 Health care services – Quality management systems – Requirements based on ISO 9001 might be the one that fits to your type of business.
 

a_bardi

Starting to get Involved
#4
But first of all you should take care of your Patients satisfaction... bunch of positive opinions both those spread by mouth to mouth marketing and those put on you facebook or www site.. are the best customer satisfaction KPI ever.. (of course if you offer you services to individuals .. if your customer are companies like innsurance and they expect any "certificate" go for 15224 if not spend your money better and invest in good Patient<->MD/Medical stuff communication courses for all your team.

Good question stated above by Marc.

From my perspective implementing any QMS in small service company like 1-5 person, one location .. is waste of money (if not required by third party like insurance companies etc) For individuals your ISO etc cert means nothing , focus on quality reception processes, dental office processes , communication on each stage and safety. I am sure that outstanding opinions about your orthodontic practise is best magneto for new customers, for sure better then any paper on the wall.

sorry for typing mistakes :)notme:)

good luck
 
M

Mjdentist

#5
Hi Mr. Mukesh Jetley,

Since you are in health care services, the certificate to standard EN 15224 Health care services – Quality management systems – Requirements based on ISO 9001 might be the one that fits to your type of business.
But first of all you should take care of your Patients satisfaction... bunch of positive opinions both those spread by mouth to mouth marketing and those put on you facebook or www site.. are the best customer satisfaction KPI ever.. (of course if you offer you services to individuals .. if your customer are companies like innsurance and they expect any "certificate" go for 15224 if not spend your money better and invest in good Patient<->MD/Medical stuff communication courses for all your team.

Good question stated above by Marc.

From my perspective implementing any QMS in small service company like 1-5 person, one location .. is waste of money (if not required by third party like insurance companies etc) For individuals your ISO etc cert means nothing , focus on quality reception processes, dental office processes , communication on each stage and safety. I am sure that outstanding opinions about your orthodontic practise is best magneto for new customers, for sure better then any paper on the wall.

sorry for typing mistakes :)notme:)

good luck
Thanks for the suggestions both of you.:) :D
 
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