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Hello!
I am an internal auditor to an organization that is certified to ISO 9001:2015, IATF16949:2016, and AS9100D:2016.
I wont go into the specifics, but, we test some of our supplier product through the use of a spectrometer.
When covering receiving inspection for all three standards (ISO,IATF,AS), when reviewing records, I found that
some test records showed the vendors product to be out of tolerance, however, since it was so minimal, they decided to continue to use the product and did not communicate the information with the supplier. This in term would make our product not conform to our customer requirements.
Which clause would this NCR best be suited for?
Right now i am looking at 2 nonconformities:
ISO 9001:2015 8.7.1: The organization shall deal with nonconforming out puts through segregation, containment, return, or suspension of provision of products and services.- MAJOR
ISO 9001:2015 8.4.1: The organization shall ensure that externally provided processes, products, and services conform to requirements.- MINOR
Which would be the best? Would both clauses be written up against? Is there other better clauses that would fit this finding better?
Thanks for your feedback!
I am an internal auditor to an organization that is certified to ISO 9001:2015, IATF16949:2016, and AS9100D:2016.
I wont go into the specifics, but, we test some of our supplier product through the use of a spectrometer.
When covering receiving inspection for all three standards (ISO,IATF,AS), when reviewing records, I found that
some test records showed the vendors product to be out of tolerance, however, since it was so minimal, they decided to continue to use the product and did not communicate the information with the supplier. This in term would make our product not conform to our customer requirements.
Which clause would this NCR best be suited for?
Right now i am looking at 2 nonconformities:
ISO 9001:2015 8.7.1: The organization shall deal with nonconforming out puts through segregation, containment, return, or suspension of provision of products and services.- MAJOR
ISO 9001:2015 8.4.1: The organization shall ensure that externally provided processes, products, and services conform to requirements.- MINOR
Which would be the best? Would both clauses be written up against? Is there other better clauses that would fit this finding better?
Thanks for your feedback!
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