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Who does QC (Quality Control) report to?

DanteCaspian

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#11
Re: Who does QC report to?

I agree with everone. QC, QA, RA should not report to Operations or Production, cause it really defeats the puropse of a non-biased QC, QA, or RA..

I would say it does not matter that much. You do what works for your company. Though I get the whole "fox watching the chicken coop" caution, I believe it depends on the focus of production/operations manager, and company politics.
When I first got to the company I am with now, they had a horrible production manager who clearly had little capacity to be effective with true quality principles, problems were largely ignored, there was an "us vs. them" attitude, and attempts to inspect defects out were rampant.
Shortly after my taking on QAM position, I began restructuring QC processes and integrating quality up front and suggesting a revised philosophy -- finally once that manager was dismissed, a new person stepped in who indeed grasps root cause, prevention, and SPC inline/in process. Department walls were torn down, and QC lab and Production are integrated successfully. Moral is better, defects are down, communication is better, and people are aware now.
While there are typicals to who people report to, and those are often important to follow, you do what works for your company.
 
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