Who does the Management Representative Report To?

S

sridharafep

#1
As per standard "Top Management" shall appoint a member of the organization's management as MR.

"Top Management = person or group of people who direct and controls an organization at the highest level

I Would like to hear, to whom the Management representative (Member of the organization's Management) need to be reported? (In a multi size / large size / medium size organization)

He need to report to TOP Management / group of people / at highest level? - what is defined as the highest level? - like example? -in an organization.

Is he need to be shown in the company organization structure? (As we know it is not a mandatory as per standard - generally how it is handled in a professional organizations.

IS MR given any additional credits! (Irrespective of other responsibility!)
 
Elsmar Forum Sponsor

somashekar

Staff member
Admin
#2
Re: Management representative - reporting system

The standard says "reporting to top management on the performance of the quality management system and any need for improvement"
So who ever is the designated top management of the organization, he has the reporting responsibility about QMS performance and QMS improvements to them. May be the Plant GM, the CEO of the organization, To the board appointed as the management team, to the owner of the business if he manages his organization, etc;
The MR must be knowledgeable about the QMS requirements and a good and well spoken person who is friendly and respected by the lower ranks and top management, and who is professionally working well and closely with his peer group.
Nothing prevents you from pointing in the Org chart who the MR is, as s/he is formally appointed.
Credits .. ? you mean additional salary? It could always be taken up by the top management during the appraisal process.

Good luck if you are the MR or becoming one soon >>>
 

Chennaiite

Never-say-die
Trusted Information Resource
#3
Re: Management representative - reporting system

IS MR given any additional credits! (Irrespective of other responsibility!)
I have come across Organization that have to go a long way in giving due credits, leave alone additional.

Secondly, giving just MR the additional credits wouldn't be a constructive concept. Without the support of the entire Organization, it is impossible for a Person(MR) to show results.
 

gpainter

Quite Involved in Discussions
#4
At my old place of work our Quality Manager was the MR and I, as the ISO Coordinator was the fill-in. He was also a staff member and reported directly to the president as a staff member. This was a small company with under 500 people with two locations less than 5 miles apart.
 
S

sridharafep

#5
What is the reality of MR position (appointment) and authority? More open views on this topic from other experts please.

How many of us hold MR position / previously and is DMR (Deputy) mandatory? (As per my info standard doesn’t calls for)

How much time are you spending (approximately) for the QMS (Daily/Weekly/Monthly) on holding MR position? (As additional responsibility)

Is there companies keep job rotation for MR position? Or Only Quality Manager holds MR position for life time! (QM/OEM – Organizational Excellence)

I disagree with Chennaiite for the statement “Without the support of the entire Organization, it is impossible for a Person (MR) to show results” – if MR has Top Management support, knowledge, responsibility, authority and power then he would get his support from every one.
 

Randy

Super Moderator
#6
...if MR has Top Management support, knowledge, responsibility, authority and power then he would get his support from every one.
You'd be better off believing in the Great Pumpkin than believing that statement as fact

Pardner, the questions your asking can't be answered to any specific degree. Why? Because each answer will only be relevant and applicable to the specific organization....There are no constants and there is precise way to quantify.

As for the MR and who he/she reports to, you have gotten that answer and it is specifically supplied in 9001 itself as was previously posted.
 

Chennaiite

Never-say-die
Trusted Information Resource
#7
– if MR has Top Management support, knowledge, responsibility, authority and power then he would get his support from every one.
With due respects, thats an arbitrary statement IMO.

Still if you are willing to stand by it, I would say - the theory holds good for any other member in the Organization, for that matter. So why only MR would get the additional credits ?
 
S

sridharafep

#8
With due respects, thats an arbitrary statement IMO.

I would say - the theory holds good for any other member in the Organization, for that matter. So why only MR would get the additional credits ?

Agree, but MR has an additional responsibility (Irrespective of other responsibilities) for the organization QMS.
 

Chennaiite

Never-say-die
Trusted Information Resource
#9
Agree, but MR has an additional responsibility (Irrespective of other responsibilities) for the organization QMS.
I have always seen MR's as a Role. Invariably, there are so many such roles exist even if not explicitly defined in the Organization Structure - Meeting Co-ordinator, Training Co-ordinator, 5S Leader, Safety In-charge, so on - One or more of them depending on the magnitude of the Organization.
 
S

sridharafep

#10
QMS ISO 9001 is a certification standard unlike other tools as you highlighted. In case of failure who will be the person pointed immediately? (In reality)

Is there companies keep job rotation for MR position? Or Only Quality Manager holds MR position for life time! (QM/OEM – Organizational Excellence)
 
Thread starter Similar threads Forum Replies Date
Q Quality Management Representative - Does the QMR HAVE to be a member of management ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
P Does QSE integrated Management System need only one representative? Quality Manager and Management Related Issues 7
A Does your Registrar ask folks "Who's the Management Representative"? General Auditing Discussions 58
D Does Risk Management apply to re-labeler (MDR) EU Medical Device Regulations 1
B Record Management - Does the QMS need to control templates of records? Records and Data - Quality, Legal and Other Evidence 17
D Where does FMEA fit in your ISO 14971 Risk Management process? ISO 14971 - Medical Device Risk Management 13
Paul Simpson Does Knowledge Management include aspects of Information Security? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
J What does "effective implementation of quality management system" mean? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
J What does "other relevant management roles" include? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
D Where does the QMS (Quality Management System) fit in your organization? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
S How does each element of OHSAS contribute to management of work place safety & health Occupational Health & Safety Management Standards 7
S Does Senior Management require Training Plans? Training - Internal, External, Online and Distance Learning 7
S How does one get into the Quality Control (Quality Management) field? Career and Occupation Discussions 17
L What exactly does Configuration Management in ISO 9001, Clause 7.5.3 means? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
K What liability does the QA Manager/Management Rep hold? (US FDA environment) Career and Occupation Discussions 4
eldercare Does anyone have a Change Management database? Document Control Systems, Procedures, Forms and Templates 7
B Management Tool - Does each of them have their STRENGTH and WEAKNESSES? Misc. Quality Assurance and Business Systems Related Topics 10
C I asked myself a question 'What does a Management System Manage?' ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 22
J Supplier Quality Management System (QMS) Audit - Formal Documented QMS does not exist ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
S Does 7.4 apply to products or services meant for Environment or OHS management? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
J Does Management Review need to be a Formal Meeting? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 33
A Management of Change? What does that mean? Misc. Quality Assurance and Business Systems Related Topics 8
6 Management Review does not highlight Internal Audit Finding - Root Cause Analysis General Auditing Discussions 11
T Does anyone have an effective training management and tracking system in place? Training - Internal, External, Online and Distance Learning 1
H QMS - How does ISO 9001 apply to Service Providers (utility or facility management) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
J Change Management System - Does ISO 9001 specify you need a process flow? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
T How does a Business use the 4 pillars of Quality Management ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 31
D Does the health of the employees reflect the health of the Quality Management System? Misc. Quality Assurance and Business Systems Related Topics 17
A Who does all the talking at YOUR 'Management Review'? Management Review Meetings and related Processes 24
Q Internal Audit Questions - Does anyone have sample questions for Management Internal Auditing 16
U Management Action Plan (MAP) for the COPs. Does ISO/TS required MAP? IATF 16949 - Automotive Quality Systems Standard 8
K Does anyone have any advice as to how to get top management's support? Document Control Systems, Procedures, Forms and Templates 15
V How does a TQM environment relate to a 5 stars hotel - Hotel Management Service Industry Specific Topics 2
N Does anyone have a combined QMS and EMS management review agenda? Management Review Meetings and related Processes 2
C Does anyone have a Powerpoint template for Management Review? Management Review Meetings and related Processes 25
D SMP - Skills Management Process - Does anyone else have experience with SMP? Training - Internal, External, Online and Distance Learning 4
G Management Commitment - The owner of our company does not allow me to implement Other ISO and International Standards and European Regulations 36
C Management Conflicts - General Manager or other Corporate head who does not get 'it' Career and Occupation Discussions 7
I Does BSI require suppliers to be ISO 9001 Certified? EU Medical Device Regulations 12
Watchcat Does Regulatory Affairs put the "no" in innovation? Other US Medical Device Regulations 14
Q Does anyone know what this call out means? Manufacturing and Related Processes 3
K COPLANARITY: Composite profile tolerance on multiple surfaces- what does" lower dimensional reference frame tolerance" control? Inspection, Prints (Drawings), Testing, Sampling and Related Topics 11
P Does FDA require certification for quality system internal audit for auditor? Qualification and Validation (including 21 CFR Part 11) 1
H Does anyone has feedback on a notified body for small companies? EU Medical Device Regulations 3
M Does 4.5 - Alternative RISK CONTROL apply to the Particular Standards? IEC 60601 - Medical Electrical Equipment Safety Standards Series 3
E Does IVD need to integrate with hospital IT infrastructure? Medical Information Technology, Medical Software and Health Informatics 2
D What does a level 1 (PSW) PPAP actually promise? APQP and PPAP 16
R GS1 DataMatrix code does not meet GS1 Specification EU Medical Device Regulations 0
M Does the scope of ISO 9001:2015 applies to tenders, pricing and sales department of a medical devices distributor? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
K Why does load cell supplier requires force verification General Measurement Device and Calibration Topics 3

Similar threads

Top Bottom