Who should be the person to release product to customer

D

DRDDO

#31
I think you are thinking too narrowly. Re. 'final product' you seem to be considering only the role who actually releases the boxes/packages whatever leaving the warehouse (although you do point out the other roles involved in getting them to warehouse).

Now, I may not be 100% clear on what you really mean by 'who is responsible for final release', but I sure as hell wouldn't accept any company that manufactured anything who believed that the warehouse/logistics manager responsible for 'final release' of product! Release for delivery/sales, sure. But WHO makes sure that the product actually meets all of the specified criteria? Because that ain't the logistics manager. (Or if by any chance it is, it shouldn't be).

You are right in that a number of roles are responsible for various things along the way. I suggest you focus on who does what through the process: specify each main role involved, where they inspect & what they inspect for, what records exist to show that, and against what criteria.
:(Sorry make you disappointed me!
Today I discussed with Logistics manager,
he said....
yes, production, produce and deliver product with travelling sheet + QC inspection report to F/G store
QC stamp QC pass on Product and attach QC inspection report with travelling sheet,
Travelling is something look like batch record!
he, Logistics manger, confirn that he will not deliver if No travelling sheet & batch record, and he check all delivery document before delivery,
So he has no idea , why logistics manager can not be the one he release the product!
I agree with him.
:frust:
Do you still confirm, QA is the one?
:argue:

DRDDR
 
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C

Chris Ford

#32
:(Sorry make you disappointed me!
Today I discussed with Logistics manager,
he said....
yes, production, produce and deliver product with travelling sheet + QC inspection report to F/G store
QC stamp QC pass on Product and attach QC inspection report with travelling sheet,
Travelling is something look like batch record!
he, Logistics manger, confirn that he will not deliver if No travelling sheet & batch record, and he check all delivery document before delivery,
So he has no idea , why logistics manager can not be the one he release the product!
I agree with him.
:frust:
Do you still confirm, QA is the one?
:argue:

DRDDR
Forget about the "who" for now.

Go back to your Device Master Record, if you have an index for it... If you don't have an index for your DMR, go back to the design history file.

Look at the manufacturing procedures and inspection criteria. What documentation is required to demonstrate the product passes through each part of the manufacturing process?

What about the inspection points?

List out the documentation that is required to manufacture and test the product. Depending on the complexity of your product and processes, this could be a very lengthy document. Don't forget to list out any specified equipment, and the ID numbers.

This may already exist in your traveler... if so, great. Your final device history record should either include all of those documents, or list them out. Be sure to include the requirements listed in the QSR.

Someone at the end of the process should review all of the documentation for that unit or batch of products. Verify that the documentation is complete, the units passed inspection, etc., then sign off at the end.

Make that "someone" a qualified individual. I can't tell you if you're right or wrong to assign this task to your logistics manager. I don't know what that title means to your company or what all of this person's responsibilities are. I can take a pretty good guess. As long as this person is trained and is qualified to perform the review and final release, it's your business decision to assign it to the appropriate person. Based on what you're saying, it seems that the logistics manager will not accept product into the warehouse for distribution unless the documentation is complete. That does sound like a final review... just make sure it meets the requirements!
 
J

JaneB

#33
Another great answer from Chris. I agree with all he says, & especially the final paragraph.

:(Sorry make you disappointed me!
Um - sorry, I don't understand your meaning. (If you mean you are apologising to me, no need, nothing that requires apologies)

Incidentally, this whole thread illustrates the difficulty of attempting to give a helpful answer based only on the info provided in a post or two.
 
D

DRDDO

#34
Forget about the "who" for now.

Go back to your Device Master Record, if you have an index for it... If you don't have an index for your DMR, go back to the design history file.

Look at the manufacturing procedures and inspection criteria. What documentation is required to demonstrate the product passes through each part of the manufacturing process?

What about the inspection points?

List out the documentation that is required to manufacture and test the product. Depending on the complexity of your product and processes, this could be a very lengthy document. Don't forget to list out any specified equipment, and the ID numbers.

This may already exist in your traveler... if so, great. Your final device history record should either include all of those documents, or list them out. Be sure to include the requirements listed in the QSR.

Someone at the end of the process should review all of the documentation for that unit or batch of products. Verify that the documentation is complete, the units passed inspection, etc., then sign off at the end.

Make that "someone" a qualified individual. I can't tell you if you're right or wrong to assign this task to your logistics manager. I don't know what that title means to your company or what all of this person's responsibilities are. I can take a pretty good guess. As long as this person is trained and is qualified to perform the review and final release, it's your business decision to assign it to the appropriate person. Based on what you're saying, it seems that the logistics manager will not accept product into the warehouse for distribution unless the documentation is complete. That does sound like a final review... just make sure it meets the requirements!
Clear, Complete, Make-sense, :agree1:
DRDDO
 
J

JaneB

#35
Glad to got your answer!

(If I'd known earlier all the info you added at the end, about all the docs attached, travelling, etc... I wouldn't have been so doubtful about the logistics manager not being able to release product).
 
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