Hello,
I have a general question about QMS or 9001 in particular.
During several visits at different companies, which were all ISO 9001 certified, 90% of the Quality Mangers had to report to Engineering or Operations VP's. I wonder shouldn't Quality report to the Top Management or better to the CEO or President? This would demonstrate that the Quality Management system is a priority to the Top Management (ISO 9001:2015 Chapter 5.1). Reporting to Operations - I think this is definitely a conflict of interest. Depending how the Quality is rated, some company will choose production output over Quality, when it comes down to dollars.
I would like to get the Forums valuable input, why is it this way most of the time? And, how is it possible to change this culture?
Thank you,
Thomas
I have a general question about QMS or 9001 in particular.
During several visits at different companies, which were all ISO 9001 certified, 90% of the Quality Mangers had to report to Engineering or Operations VP's. I wonder shouldn't Quality report to the Top Management or better to the CEO or President? This would demonstrate that the Quality Management system is a priority to the Top Management (ISO 9001:2015 Chapter 5.1). Reporting to Operations - I think this is definitely a conflict of interest. Depending how the Quality is rated, some company will choose production output over Quality, when it comes down to dollars.
I would like to get the Forums valuable input, why is it this way most of the time? And, how is it possible to change this culture?
Thank you,
Thomas