A
Anton Ovsianko
Do not get me wrong. I know, why companies should get certified under ISO 9001 and the like. I've been carrying out a survey regarding motivation of Russian companies addressing to ISO 9000 standards. I also know common arguments of American and European ISO consultants and registrars.
However I feel, that Russian companies have other motifs than Western do.
Results of my survey in St.Petersburg have shown that there are 6 main types of organizations applying ISO 9000:
1. Companies, seeking export advantages through being certified;
2. Companies getting certified to become suppliers of major foreign manufacturers in Russia (like Philip Morris, Lucent Technologies etc).
3. Companies getting certified in order to improve their image in the local markets (because it's cool! ).
4. Companies using ISO 9000 in order to introduce regular management procedures and improve their efficiency.
5. Companies, using ISO 9000 and getting certified in order to provide for better quality of their products and services
6. Branches of foreign companies, getting certified in line with global corporate policies or recomendations from foreign head offices.
There is a lot more findings in what we have been doing. Sorry it has been published in Russian only.
I am very much interested in going more comparative. Therefore I would very much appreciate any comments on what motivation your companies did have when deciding to get prepared and certified under ISO 9000. Why did you decide to do that? What aims did you pursue?
Any links or references on older threads or other resources are also very much welcome.
Thank you all,
Anton
However I feel, that Russian companies have other motifs than Western do.
Results of my survey in St.Petersburg have shown that there are 6 main types of organizations applying ISO 9000:
1. Companies, seeking export advantages through being certified;
2. Companies getting certified to become suppliers of major foreign manufacturers in Russia (like Philip Morris, Lucent Technologies etc).
3. Companies getting certified in order to improve their image in the local markets (because it's cool! ).
4. Companies using ISO 9000 in order to introduce regular management procedures and improve their efficiency.
5. Companies, using ISO 9000 and getting certified in order to provide for better quality of their products and services
6. Branches of foreign companies, getting certified in line with global corporate policies or recomendations from foreign head offices.
There is a lot more findings in what we have been doing. Sorry it has been published in Russian only.
I am very much interested in going more comparative. Therefore I would very much appreciate any comments on what motivation your companies did have when deciding to get prepared and certified under ISO 9000. Why did you decide to do that? What aims did you pursue?
Any links or references on older threads or other resources are also very much welcome.
Thank you all,
Anton
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