Why Quality Planning Fulfills Objectives, Quality Control Fulfills Requirements?

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s_warin

#1
#1
In quality management there are quality planning, quality control, quality assurance and quality improvment.

Quality planning and quality control will be discussed here. Why quality planning is to focused on fulfill the quality objectives and quality control is to focused on fulfill quality requirements?

The following definitions are picked up from ISO 9000:2000.

Quality planning focused on
--setting quality objectives and
--specifying necessary operational processes and resources to
--fulfill the quality objectives.

Quality control focused on
--fulfill quality requirements.

When look for the definition of objective and requirement, they says:

Requirement
--need or expectation that is stated, generally implied or obligatory.

Quality objective
--something sought or aimed at, related to quality.
 
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Marc

Marc

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#2
#2
These are just different quality 'definitions'. The difference between quality control and quality assurance is an old distinction. The focus is on the words control vs. assurance and their individual definitions.
 
Douglas E. Purdy

Douglas E. Purdy

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#3
#3
A Rendering of Phil Crosby's Definition of QC QA QM

This doesn't answer any questions, but Crosby gave some word pictures that I took and and made into a presentation. The first 4 slides are attributed to Crosby. The last slide is how I have used ISO & QS to develop and/or improve on a Quality Management System. (Crosby tended to down play usefulness of ISO.)
 

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