WI vs SOP - Shipping/Receiving

MissTSmith

Starting to get Involved
#1
When reviewing SOPs I have found the WI (Work Instructions) for Receiving but Shipping is an SOP.
The SOP/Shipping looks like a WI and I would think these would both always be either WI or SOP but not one and SOP and the other a WI.
How do people have shipping and receiving at their companies? It maybe just be the person originally creating the doc forgot to change SOP to WI or WI to SOP...
I've looked at the ISO requirements and I don't see anything calling out to use one or the other.
THanks...
 
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Marc

Fully vaccinated are you?
Staff member
Admin
#2
Some call a work instruction an SOP (standard operating procedure) and vice versa, and there are some people have strong opinions,but after close to 30 years in quality the only difference to me is what format a company uses. And in one company a work instruction looks like what another calls an SOP.

Example: Definition - SOP's (Standard Operating Procedures) vs. Work Instructions - Differences?
Definition - Procedure vs. Working Instruction (WI) - The differences
Policies, SOPs (Standard Operating Procedures) and WIs (Work Instructions)

Some call "process documents" work instructions.

What is included in the Four Tiers of Documentation Pyramid?

ISO 9001 doesn't care what you call them

And there are more discussions here like these.

:deadhorse:

And while I know some people hate it, the old "standard" document pyramid is still a decent, simple, basic documentation structure to me.
Document Pyramid_Tier-5-added.jpg

Policies, SOPs (Standard Operating Procedures) and WIs (Work Instructions)

The essence is "work instructions" are generally a "how to do this'' for floor employees while SOPs are more ofter how a system works.

 
Last edited:

John C. Abnet

Teacher, sensei, kennari
Staff member
Super Moderator
#3
Extremely well written/stated @Marc . And yes, for many of the organizations I assist, it is extremely helpful for them to categorize and clarify the various types of documents (to prevent a complete and unintended influx of all varieties over time), using some type of defined hierarchy (call it a document pyramid, or ...whatever).

Regardless, your response and council is spot on.

Be well.
 

Tagin

Trusted Information Resource
#4
We do not use the terms SOP or WI at all. We do have a numbering scheme where 2xxx number documents are the top-level process doc for a process and 3xxx docs are the subordinate process docs (if they are needed).
 
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