D
DrM - In my company the maintenance of any documentation that falls under ISO 9001 auditability is, ultimately, the responsibility of the Quality Dept. We do seem to be the ones who care most about the little details like consistent formatting, checking every cross reference and official definition, etc. Pink and purple balloons just don't cut it for a professional document. :mg:
Obviously the basic steps within a given Procedure or Work Instruction come from the folks directly involved in it - but by "clueless" I refer to people who have never written instructions for anything before and are unlikely to ever write any more in the future, so spending hours coaching and training them on how to write instructions so they can actually be followed and how to format it to company standards would be rather a waste of time.
That applies more to the project mentioned than to our regular folks. We have a few engineers who have become quite adept at writing PR and WI. And I love that.
Obviously the basic steps within a given Procedure or Work Instruction come from the folks directly involved in it - but by "clueless" I refer to people who have never written instructions for anything before and are unlikely to ever write any more in the future, so spending hours coaching and training them on how to write instructions so they can actually be followed and how to format it to company standards would be rather a waste of time.
That applies more to the project mentioned than to our regular folks. We have a few engineers who have become quite adept at writing PR and WI. And I love that.

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