We have recently incorporated a "paperless" system for our QS program. Element 4.9.1 states that the work instructions must be readily accessible at the work station without interrupting the work. Would we meet this requirement by having our work instructions available through our paperless system with the supervisor of each department able to print the work instructions if the employee requested them? We still have the hard copy of the work instruction for each department on the information board within each department. The employee must go to that board and get the hardcopy if they want to read them. What does the phrase "work station" actually mean? Can we define the work station as the computer that the supervisor uses to cover this issue and remove all hard copies of work instructions from our facility? Will we meet the intent of "at the work station" if we don't have individual copies of the work instruction at each machine? Your comments are welcome!!