Work instructions - Referencing other documents including procedures

qcman

Registered Visitor
#1
Our work instructions reference other documents including procedures on some. It is my thinking that there is no need to reference back to where you came from which is the procedure and only need to reference lateral or subsequent documents. Is this a true statement under ISO?
 
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D

ddunn

#2
Re: Work instructions

What if someone just has the work instruction and needs to find the higher level procedure?
 
F

fuzzy

#3
Re: Work instructions

Our work instructions reference other documents including procedures on some. It is my thinking that there is no need to reference back to where you came from which is the procedure and only need to reference lateral or subsequent documents. Is this a true statement under ISO?
I'd have to look at how my documents are constructed :confused: , but at first I agreed with your statement. Then my thought was, yes, if all searches are logically downwards from top level only. Rightly or wrongly, our docs are labeled with an ISO clause prefix, so if I'm looking at a W-75-xx it's an almmost sure bet I can find P-75-xx that pertains to the same subject. Do you have a similar system architecture?:2cents:

There is no ISO requirement for references or cross-references...IMHO
 
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#4
Re: Work instructions

Our work instructions reference other documents including procedures on some. It is my thinking that there is no need to reference back to where you came from which is the procedure and only need to reference lateral or subsequent documents. Is this a true statement under ISO?
I prefer the 'KISS' principle, myself.

There's no 'ISO' requirement to do any cross-referencing in this way. You do need something which references 'down' through the system, but not 'upwards' IHMO. So what if someone gets hold of a WI which might have a procedure above it? Don't forget, the system of documentation is for people who are operating it and they should have a good grasp of the architecture of documents which affects them and their work.

Andy
 

qcman

Registered Visitor
#5
Re: Work instructions

*So what if someone gets hold of a WI which might have a procedure above it?*

I can't think of any W.I. that would not have a procedure above it in this case but, don't see the benefit of referencing it past tense.
 
D

DsqrdDGD909

#6
Re: Work instructions

Well as an almost newbie in QMS, I would *want* my coworkers to know the rationale of the WI.
I think of our SOP's as the who/what/where/when/why and the WI as the how. (i think i stole that from another poster here) In fact I think a lot of our WI's could be eliminated if we had better SOP's.
 
D

D_Wood

#8
A system I have used at two different companies is to place a notation in the "footer" of the document as such:
governing document: xyz-123.doc

This notation references the next higher level document. If you were to then go to that document, you would find a similar notation in its footer calling out its "governing document" up until you reach the end result, which would be your quality manual.
-Dan-
 
#9
Re: Work instructions

Well as an almost newbie in QMS, I would *want* my coworkers to know the rationale of the WI.
I think of our SOP's as the who/what/where/when/why and the WI as the how. (i think i stole that from another poster here) In fact I think a lot of our WI's could be eliminated if we had better SOP's.
The rationale of a WI doesn't come from any cross reference to a procedure, it comes from (among other things) management encouraging the use of the documentation to control the organization's processes.;)

I agree with the elimination of WI's through better procedures. I also suggest that procedures could be reduced with better process documentation, too:mg:

Andy
 
T

Tupham - 2008

#10
Re: Work instructions

I agree with the elimination of WI's through better procedures. I also suggest that procedures could be reduced with better process documentation, too:mg:
and more/better training in work practices :biglaugh:
 
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