If that's his genuine view (that ISO 9001 is a disappointment), then it seems like a great opportunity for you - you get to pick and choose what elements you want from 9001 and use your creativity and skills to add in other new and novel elements, and create a QM that is both better than 9001 and is hopefully more tailored to your business. Sounds like fun to me!
Thanks a lot. I really needed to read something like this. I honestly 50/50 right now if I should take challenge or start looking for a new job.
Which roadmap would you take? If you don't have one just please describe the steps. I've been brainstorming and this is what I have so far:
1. Recognize the need to change: Develop a vision for the new QMS and mass email to all employees for project awareness.
2. Initial Assessment: GAP Analysis, Gemba Walks and Risk/Opportunity Identification.
3. Determination of strategies and methodologies to fill the gaps. Identify new KPI's, and potential barriers when introducing change.
4. Set new quality goals for QMS transition.
5. Documentation of new QM
6. New QM training/orientation.
7. QMS implementation per new/revised procedures
8. Create Audit Team: Train them and conduct initial internal audits.
9. Resolve internal audit findings per RRCA and verify effectiveness.
10. Anchor Changes: Final Gap Analysis, Final Gemba Walks and Develop Plan and closure.
11. Final Internal Audits.
12. Resolve final audit findings and verify effectiveness.
13. Create self-assessments and send them to all QMS core processes owners.
14. Review final performance using systematic approach.
15. Lessons learned review and congratulate the collective efforts of everyone involved.