I remember a initial QS-9000 audit a few years ago, which was fairly tense, since the plant in question was "on the bubble" for being shut down, and everyone assumed that getting QS-9000 would be the make or break. The lead auditor had what amounted to a verbal tic- whenever someone made an assertion, he would say "Can you show me where that's documented?" Our plant manager believed in very open communication, so the final report from the auditors was presented in a large auditorium, with hundreds of folks present. After the discussion of his (minor) findings, the lead announced "We will be recommending you for cetification." Wild applause and cheering (from relief of tension) ensued. He then said "I guess now you will admit my parents were married." Before I could stop myself, I called out "Can you show me where that's documented?" After a VERY long moment, he cracked up laughing.
Geoff Withnell