ivan99 said:
Would like to start a discussion on the usefulness of a Quality Council in a large (>3000 employess) industrial organization. Here are some topics to comment on:
1-Charter
2-Role
3-Issues
Please respond only if you have actual hands-on knowledge and only if you participated on one.
Thank you.
In my experience, the term "Quality Council" usually referred to
(and in a majority of cases still does refer to) a state, province, or nonprofit association group consisting of representatives from multiple commercial and nonprofit organizations.
Years ago (in the heyday of TQM, certainly before ISO9k1994), we used a term "Quality Circle" to refer to an in-house multidiscipline team that acted as a management surrogate in initiating and evaluating Quality matters ranging from Contract Review,
FMEA and PPAP [or their equivalents], Control Plans, Material Review Board, etc. to Customer and Employee relations.
I don't mean to burden you with my petty discourse on terminology or nomenclature. Why don't you tell us your purpose in asking?