J
Joe_1
Ahhh, the neverending saga of QS9000. Well, here I am once again with, you guessed it, a problem. As mentioned, we are a medium sized machine shop that hosts both CNC and Conventional machinery. We do all types of job shop work and also do "production" type runs of parts. We are both ISO9000 and QS9000 certified as of Sept. 19, 1999. Well, you know how the hype gets built up before the big show, everyone's excited and all of the key players are giving you their 100% support and effort in obtaining this goal. Once the "big show" is over, and you recieve your certification, all of a sudden, there's no more support from the key players of the organization. Now everything's back to normal. Product must be going out the door, no matter if whe haven't completed all of the steps defined in our quality system. "this job's a hot one, must go, no time for inprocess inspections" or "this job doesn't make us enough money to have an inprocess inspection". These are some of the attitudes towards the QS now. It's like the management has given up after the battle's been won!! My question to you is, does this seem to be a "trend" in other companies after succesful registration? Or is this place just gone plain bananas? Also, what would happen if our registrar were to come in tomorrow for a "survelience" audit? Please give me some senarios on what could happen here if this "mindset" continues? Thank you. B
J_1
PS: Mark, the forum is a truly great thing. I have turned here for many, many useful tips and opinions on the ever so confusing QS9000 quality system. The word is spreading, and I'm sure this forum will continue to grow. Thanks.
J_1
PS: Mark, the forum is a truly great thing. I have turned here for many, many useful tips and opinions on the ever so confusing QS9000 quality system. The word is spreading, and I'm sure this forum will continue to grow. Thanks.