Hi all
Please share your opinion in this issue.
Auditing a 9001 system.
When auditing the responsible of the Management system (Coordinator) in the process management system, it was found that for Some documents, the responsible didn´t follow what the procedure stated.
The procedure states that responsible of the process have to revise the document and finally the General manager have to approve them.
But in this case the coordinator revised all the documents of all the processes and General manager approved them.
So a NC was written down for this process.
This person (coordinator) is in charge to receive approved documents from the general manager, then convert them in PDF , then load final files into the system, so that the new releases are available to all the people.
But when auditing the next process (human resources), and one document is audited (a job description of the responsible of the process), it was revised to check authorities and responsibilities.
Both issues (authorities and responsibilities) were ok, so were in compliance, but....... such document was one for which a NC was written down, and the same happened when audited the third process (sales) , So, the question is should I write down a new NC in these last two processes, or is enough with the first one?
Please give you advice.
Thanks
Please share your opinion in this issue.
Auditing a 9001 system.
When auditing the responsible of the Management system (Coordinator) in the process management system, it was found that for Some documents, the responsible didn´t follow what the procedure stated.
The procedure states that responsible of the process have to revise the document and finally the General manager have to approve them.
But in this case the coordinator revised all the documents of all the processes and General manager approved them.
So a NC was written down for this process.
This person (coordinator) is in charge to receive approved documents from the general manager, then convert them in PDF , then load final files into the system, so that the new releases are available to all the people.
But when auditing the next process (human resources), and one document is audited (a job description of the responsible of the process), it was revised to check authorities and responsibilities.
Both issues (authorities and responsibilities) were ok, so were in compliance, but....... such document was one for which a NC was written down, and the same happened when audited the third process (sales) , So, the question is should I write down a new NC in these last two processes, or is enough with the first one?
Please give you advice.
Thanks