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26 pages
Cayman Business Systems - ISO 9001 and Business Standards Services
Cayman Business Systems Services
Cove Member Files Listing
Deming's PDCA Cycle Visual Animation
Documentation Hierarchy - Document Tree
Fishbone Diagram - Process Improvement
Histogram Visual Animation
ISO 9000 / IATF 16949 - Who-What is Cayman Business Systems?
ISO 9000 Nonconformances - Major vs Minor
ISO 9000 and ISO 14000 Document Families
ISO 9001 Information
Marc Timothy Smith - Accolades
Marc Timothy Smith - Resume / Curriculum Vitae
Obsolete
Obsolete Content Removed
Obsolete Content Removed
Obsolete Content Removed
Obsolete Content Removed
Process Control Loop with Data Feedback Routes
Reliabilty, maintainability and dependability standards list
Risk Analysis, Quality Assurance, and Business Standards Information
Standards and Specifications Web Sites
TS 16949 Automotive Information - The Elsmar Cove
Taguchi Loss Function Visual Animation and Equation
The ANSI ISO 9000 document series
The Elsmar Cove - Translating Pages
    
8D252 pages
Individual vs. Group Brainstorming
3 Methods of Inspection
4 Process Phenomena's
5 Elements of Production
5W - 2H Analysis
5W - 2H Analysis
A Nonconformance Database
About .swf Files - 1
About .swf Files - 2
Analysis vs. Action
Analyze Potential Causes - Validate Root Cause
Analyze What Has Changed
Asking Why. How Far? Where Do I Look?
Basic Flow Chart Example
Basic Flow Chart Example
Basic Team Rules
Basic Terms
Brainstorming
Categories of the Operation Function
Categories of the Process Function
Cause and Effects Animation
Causes of Defects
Causes of Variation
Changes in the Elements
Choose, Implement & Verify CA Objective
Choose, Implement & Verify Corrective Actions
Choose, Implement & Verify Corrective Actions
Choose, Implement & Verify Corrective Actions
Choose, Implement & Verify Corrective Actions
Choose, Implement & Verify Corrective Actions
Confirmation Questions
Congratulate Your Team
Congratulate Your Team
Congratulate Your Team Check List
Congratulate Your Team Flow
Congratulate Your Team Objective & Questions
Congratulate the Team
Contain Symptom Check List
Contain Symptom Flow
Containment Actions
Containment Actions
Containment Actions
Containment Actions
Containment Actions Flow
Containment Actions Objective
Containment Actions Verification Questions
Control Chart Analysis Reaction
Control Chart Analysis Reaction
Control Plan Example (GM)
Corrective Action Questions
Corrective Actions Check List
Cost Contributing to Waste
Cp Animation
Cpk Animation
Creating a Process Flow Chart
Creating a Process Flow Chart
Customer Complaints
Customer Terms / Symptoms
D0 - Problem Identified
D1 - Use Team Approach
D2 - Describe The Problem
D3 - Containment
D4 - Define Root Cause(s)
D5 - Choose, Implement & Verify Corrective Actions
D6 - Implement Permanent Corrective Actions
D7 - Prevent Recurrence
D8 - Congratulate Your Team
Data and Root Causes
Decision Making Criteria / Model
Define Scope Of Team
Define and Verify Root Cause(s)
Define and Verify Root Cause(s)
Define and Verify Root Cause(s)
Define and Verify Root Cause(s)
Define and Verify Root Cause(s)
Define and Verify Root Cause(s)
Define and Verify Root Cause(s)
Define and Verify Root Cause(s)
Define and Verify Root Cause(s)
Define and Verify Root Cause(s)
Defining The 5 Elements
Describe The Problem Check List
Describe the Problem
Describe the Problem
Describe the Problem
Describe the Problem - 5W-2H
Describe the Problem Flow
Describe the Problem Phases
Describe the Problem Questions
Design Block Diagram Example
Distributions From Variation
Don't Let This Happen To YOU!
Early Process Flow Diagram
Early Process Flow Diagram
Electrical Polarity Poka Yokes
Errors 1
Errors 2
Errors 3
Establishing A Team (Flow)
Every Day Examples
FMEAs - Predicting Failure & Problems
Facts About Causes of Variation
Failure Modes In Measurement Systems
Files Included In This Package
Floppy Disk Poke-Yokes
Flow Charting
Forecast Outcome
GM Example Process Flow Chart
Histogram Animation
How To Brainstorm
Hypothesis Generation
Identify Alternate Solutions
Identify Potential Causes - Cause & Effects Diagram
Implement CA and Verify Over Time Check List
Implement Permanent CA Objective
Implement Permanent Corrective Actions
Implement Permanent Corrective Actions
Implement Permanent Corrective Actions
Implement Permanent Corrective Actions Flow
Implement Permanent Corrective Actions Flow
Implement and Verify - Interim (Containment) Actions
In-Depth Analysis
Initial Data Evaluation
Initial Data Evaluation
Initial Data Evaluation
Inputs To Team
Inspection Philosophies
Interpreting Control Charts
Interpreting Control Charts
Interpreting Control Charts
Interpreting Control Charts
Interpreting Control Charts
Interpreting Control Charts
Interpreting Control Charts
Interpreting Control Charts
Interpreting Control Charts
Interpreting Statistics
Interpreting Statistics
Interpreting Statistics
Investigative / Tracking Charts
Investigative Questions
Investigative Questions
Is / Is Not Example
Is / Is Not Questions
Judgment Inspection
Levels of Defects
Natural Work Group vs. Team
Normal Distribution (Bell Curve)
Ongoing Controls - Questions
Operation & Process
Operational Definition of the Problem
Organizing Systems for Zero Defects
Origins: Mil-Std 1520
Poka Yoke Defined
Poka Yoke Devices, Systems & Inspection
Poka Yoke Devices, Systems & Inspection
Poka Yoke Devices, Systems & Inspection
Potential Causes - Some Questions
Prevent Recurrence
Prevent Recurrence
Prevent Recurrence
Prevent Recurrence
Prevent Recurrence Flow
Prevent Recurrence Objective
Prevent Recurrence Questions
Prevent System Problems Check List
Problem Solving
Problem vs. Symptom
Process Control Examples
Process Failure Causes
Process Flow Animation
Process Tools
Process Tools
Process Variation
Process Variation
Process vs. Operation
Product - Process Assumptions
Production Cause and Effects Diagram
Production Efficiency & Waste
Questions to Ask About Present Systems
Reasons Why We Don�t Need Poka Yoke
Recommended Statistical Courses
Roles In A Team
Root Cause Analysis
Root Cause Of A Failure
SPC Inspection
Section 5
Section 6
Section Four
Section One
Section Three
Section Two
Separating Error From Defect
Service Cause and Effects Diagram
Shigeo Shingo�s Five Questions
Shingo�s Method
Six Steps Of Investigation
Source & Sequential Inspection
Standard Deviation
Standard Deviation - A Measure of Dispersion
Statistical Tools
Statistical Tools 1
Statistical Tools 2
Stratification Analysis
Structural Variation
Successful Teams
Symptoms vs. Causes
Tampering - Process Variation
Team Approach
Team Check List
Team Goals
Team Meeting Responsibility
Team Organization
Team Structure
Team-to-Team Communication
The 8-D (Eight Disciplines) Problem Solving Methodology
The 8-D (Eight Disciplines) Problem Solving Methodology
The 8-D Methodology
The 8-D System
The 8-D System
The 8-D System
The 8-D System
The 8-D System
The 8-D System
The 8-D System
The 8-D System
The 8-D System
The Poka-Yoke System
The Red Road Graphics
The Target & Goal
The Team - Basics
Timing Plan
Two Root Causes
Types of Waste
Typical 8-D Time Line
Typical Investigation Time Line
Typical Top Level Operations Flowchart
Understanding Your Processes and Systems
Universe, Populations & Samples
Validation Evidence
Verification Questions
Verification vs. Validation
Verifying Containment Actions - Pilot Runs
We Have a Quality Problem!
We have Quality Problems!
When An 8-D Is Necessary
When An 8-D Is Necessary
When An 8-D Is Necessary
Where Did The Problem Escape?
Where Was The Problem Discovered?
Where Was The Problem Identified?
White Space Issues
    
APQP243 pages
The Control Plan
A Corrective Action System
A Simple APQP Sequence
A Word About Design
APQP - Advanced Product - Quality Planning - In Consonance with the AIAGs (QS-9000) APQP Manual
APQP - Advanced Product Quality Planning - In Consonance with the AIAG's APQP Manual
APQP - Advanced Product Quality Planning - In Consonance with the AIAG's APQP Manual
APQP - Advanced Product Quality Planning - In Consonance with the AIAGs (QS-9000) APQP Manual
APQP Design & Process Controls
APQP Documents and Elements
APQP Manual : 1995
APQP Manual Appendix A - Check Lists
APQP Phase 1: Plan and Define Program
APQP Phase 2: Product Design and Development
APQP Phase 3: Process Design and Development
APQP Phase 4: Product and Process Validation
APQP Phase 5: Feedback, Assessment and Corrective Action
APQP Phases
APQP Phases
APQP Team
APQP Team Outputs
About .swf Files - 1
About .swf Files - 2
Additional Outputs by Design Responsible Activity
Additional Phase 3 Outputs
Advanced APQP Section
Advanced Product Quality Planning
Advanced Product Quality Planning
Analytical Techniques
Application
Automotive Control Plan
Automotive Documentation Development
Automotive Documentation Development
Automotive Process FMEA
Automotive Process FMEA
Base Documentation
Base Documentation
Basics
Benefits of APQP
Business Plan - Marketing Strategy
Characteristics I
Characteristics II
Characteristics III
Characteristics IV
Characteristics Matrix
Characteristics V
Chicken or Egg
Concern Resolution
Continuing Production
Control Plan
Control Plan Data Sources
Control Plan Example (GM)
Control Plan Methodology
Control Plan Use
Critical Characteristics Matrix
Current Control Plans & FMEAs
Current Control Plans & FMEAs
Customer Inputs
Customer Requirements
Customer Satisfaction
Customer Satisfaction Metrics
Customer and Supplier Involvement
Customer or Supplier Engineering Drawings - (including math data)
Customer or Supplier Engineering Specifications
DFM and DFA
DFMEA
DFMEA
Define Project Scope
Delivery and Service
Design Review Tracking
Design Reviews - Evaluations
Design Verification
Design Verification Plan and Report
Discrete Documents
Document Critical Paths
Document Links
Document Links
Document Links II
Drawing and Specifications Changes
Each APQP Is Unique!
Each APQP is Unique
Early Process Flow Diagram
Effects of Changing the Process FMEA
End Advanced APQP Section
Example Control Plans
Example Discussion
Example Discussion I
Example Discussion II
Example Discussion IIa
Example Discussion IIb
FMEA Manual
FMEA White Space Issues
FMEA White Space Issues
FMEAs
Files Included In This Package
Floor Plan Layout
Flow Chart
Fords Concept to Customer (CTC)
Fords Dimensional Control Plan (DCP)
Gage and Testing Equipment Requirements
Histogram Animation
Historical Warranty and Quality Information
Inputs / Outputs - Phase 1
Inputs / Outputs - Phase 2
Inputs / Outputs - Phase 3
Inputs / Outputs - Phase 4
Inputs / Outputs - Phase 5
Inter-Relationships
Inter-Relationships
Interim Part Classes
MSA Studies
Market Research
Material Specifications
Measurement Bias & Repeatability
Measurement Precision
Measurement Systems Analysis (MSA)
Measurement Systems Analysis Plan Ensures Gage:
Meeting the Intent
Methodology
Natural Work Group vs. Team
New Equipment, Tooling and Facilities Requirements
One Document? Or More?
One Proposed Terminology
One Proposed Terminology
Outputs by Design Responsible Activity
PFMEA
PFMEA Example
PPAP
PPAP Review Checklist
PPAP Scope
Packaging Evaluation
Packaging Specifications
Packaging Standards
Part Submission Status Possibilities
Phase 1 Inputs
Phase 1 Inputs
Phase 1 Outputs
Phase 1 Project Review
Phase 1 Responsibility Matrix
Phase 2 Outputs
Phase 2 Project Review
Phase 2 Responsibility Matrix
Phase 3 Outputs
Phase 3 Project Review
Phase 3 Responsibility Matrix
Phase 4 Outputs
Phase 4 Project Review
Phase 4 Responsibility Matrix
Phase 5 Outputs
Phase 5 Project Review
Phase 5 Responsibility Matrix
Ppk vs. Cpk
Pre-Launch Control Plan
Pre-launch Control Plan
Preliminary Process Capability Studies
Preliminary Process Capability Study Plan
Process Analysis Animation
Process Capability Animation
Process Capability Animation
Process Capability Studies
Process Design and Development Outputs
Process FMEA
Process Flow Chart
Process Flow Diagram Example
Process Flow Diagram Example
Process Instructions
Product - Process Assumptions
Product - Process Benchmark Data
Product Quality Planning Checklists
Product Quality Planning Responsibility Matrix
Product Quality Planning Timing Chart
Product Reliability Studies
Product Specific FMEA Approach
Product and Process Quality System Review
Production Control Plan
Production Part Approval Process
Production Part Approval Process (PPAP)
Production Trial Run
Production Trial Run Product Used For:
Production Validation Testing
Progressive Fundamentals
Project Plan Definitions I
Project Plan Definitions II
Project Plan Elements
Project Plan Summary Sheet
Project Review III
Prototype Build
Prototype Build Control Plan
Purpose of PPAP
QS 9000
QS-9000:1998
QS-9000:1998 - Control Plans
Quoting In-House Tooling, Equipment and Gages
Recommended Statistical Courses
Reducing Variation
Registrar Interpretations
Registrar Interpretations
Registrar Responses
Relationships
Relationships
Review and Sign-Off
Roles In A Team
Selecting Potential New Subcontractors
Semiconductor Supplement
Simple Responsibilities Matrix Example
Simplicity
Simultaneous (Concurrent) Engineering
Special Product and Process Characteristics List
Standard Control Plan Example
Subcontractor Pilot Build
Subcontractor Pilot Sample Build
Summary
Supplier Data Received
Supplier Pilot Build
Supplier Pilot Sample Build
Team Experience
Team Experience (continued)
Team Feasibility, Commitment and Management Support
Team Organization
Team-to-Team Communication
Teams
The Control Plan
The Links
The QS-9000 Quality System
The Red Road Graphics
The Target & Goal
Timing Plan
Timing Plan Contents
Training
Typical APQP Team Outputs
Typical Automotive Trilogy Development
Typical Automotive Trilogy Development
Typical Automotive Trilogy Development
Typical Design Responsibility Outputs
Updated Tool, Equipment and Facilities Lists
Voice of the Customer
Voice of the Customer
Voice of the Customer
What Is APQP?
What Is APQP?
What is the AIAGs APQP Reference Manual?
What is the AIAGs APQP Reference Manual?
Phase Inputs & Outputs
    
Audit202 pages
Standard Nonconformance Categories
4.2.3 Control of Documents (4.5)
A Quality Management System?
A Quality Management System?
A Registrar s Opening Meeting Outline I
A Registrar s Opening Meeting Outline II
A Registrar s Opening Meeting Outline III
A Registrar s Opening Meeting Outline IV
A Registrar s Opening Meeting Outline V
A Registrar s Opening Meeting Outline VI
A Sample Compliance Audit Schedule
A Second Auditor
A Typical Audit System
A Typical Registrar s Finding Record
A Typical Series Of Manufacturing Processes
An Extended System
An Open Source Document
An Organization As A Collection of Systems
Another Document Control System
Applying Auditor Attributes
Assessing Nonconformances
Audit Failure Modes
Audit Follow-Up
Audit Frequency
Audit Hints
Audit Preparation
Audit Records
Audit Report Example
Audit Reports
Audit Scope
Audit Strategies
Audit Strategy
Audit Sub-Types
Audit Team Assignments
Audit Types
Audit Types - A Brief Review
Auditee s Responsibility
Auditing
Auditing - The Program
Auditor Personal Qualities
Auditor Qualifications
Auditor s Responsibility
Auditors Are Not .
Available Information
Avoiding Trouble
Bad Auditing Behavior
Basic Audit Focus?
Basic Types of Audits
Being Audited
Being Audited - Life on The Other Side Of The Fence
CAUTION!
Caution
Caution II
Changes Happen
Check List Benefits
Check List Example
Check List Preparation
Check List Thoughts
Check Lists
Check Lists
Client s Responsibility
Complex Trade Relationships
Compliance Audit
Compliance Audit
Compliance Audits
Compliance Audits
Conducting The Audit
Corrective & Preventive Actions
Corrective Action
Definitions: What
Definitions: Who
Did I Catch You Unaware?
Documentation Hierarchy
Education, Training & Experience
Establish The Facts
Example Responsibilities Matrix
Example Training System - A Support System
Examples of Processes
Executing the Audit
Expect These Reactions / Emotions
Extending Outside the Organization
Facts About Facts
General Things To Know and Do
Good Auditing Practices
Good Luck!
Guide Objectives
IIA s Definition Of Internal Audit
ISO 9001:2000 Requirements
ISO 9001:2000 Requirements Summary
ISO/QS-9000 Quality Management System
Internal Audit Schedule Example
Internal Audit Strategies
Internal Audit System Base Requirements
Internal Audit System Base Requirements
Internal Audits
Internal Audits - Focus
Internal Quality Auditing
Interview the Right People
Keep People Informed
Managers Should Think About...
Manufacturing Processes
Many Requirements
Measures In The Extended System
More Reasons For Audits
Nonconformance Exists Because
Nonconformance Reports
Objective Evidence
Objective Evidence II
Opening Meeting
Other Interpretations
Other Interpretations
Other Interpretations
Other Interpretations
PPT Slide
PPT Slide
Partial List Of Files In This Guide
Personal Attributes
Phases of Auditing
Planning The Audit
Pre-Audit Confirmation
Procedures & Systems
Process Audit
Process Audits
Process White Space Issues
Product Audit
Product Audit - A Brief Review
Product Audits
QS-9000 Requirements
Quality Audit
Quality Through Process Improvement
Questions To Ask?
Re-Audit Focus
Reasons For Audits
Reasons To NOT Address Compliance In Internal Audits
Reasons To NOT Address Compliance In Internal Audits
Reasons To NOT Address Compliance In Internal Audits
Reasons To NOT Address Compliance In Internal Audits
Recording Nonconformances
Registrar Audits
Registrar Audits II
Registrar Audits III
Related Stuff We ll Be Covering
Representative Samples
Responsibilities
Review of Working Documents
Role of the Internal Auditor
Sample Audit Summary Sheet
Sample Size
Sample Size
Sample Size II
Significant and Critical Processes
Simple Nonconformance Report Form
Some Last Things to Think About
Some Typical Questions to Expect
Summary Content
System vs. Process
Systems Audit
Systems Audit
Systems Audits
Systems Responsibilities
Systems Responsibilities II
Systems and Subsystems
Take Copious Notes!!!!
Taking Notes As Evidence
Taking Notes As Reference
The Quality Audit
The Standard Four Phases
The 'Quality' Audit
The 'Quality' Audit
The Audit Must Be
The Audit Plan
The Audit Report
The Audit Team
The Bottom Line
The Closing Meeting
The Details
The Famed Document Pyramid
The Goal Of An Audit
The ISO Standards
The Internal Audit
The Organization as a System, Subsystems, and Processes
The Part People See
The QS 9000 Document Origins
The Reason For Audits
Things Everyone Must Know
Things NOT to Do
Things to Consider -- Is It Serious?
Things to Do
Types of Audits
Typical Operations Flowchart
Validation
What Will Happen If...
What Will The Auditors Do?
What Will YOU Will Be Auditing?
What is Controlled Documentation?
What is a Process?
What is a System?
What is an Auditor?
Who Will Be Audited?
Why A Formal Audit Program?
Writing Nonconformance Reports
You re In The Audit Now!
    
Brainstorming21 pages
Another Very Powerful Tool . . .
Being Creative Takes Energy
Brainstorming
Brainstorming - The path to truely innovative ideas!
Brainstorming - The path to truely innovative ideas!
But, that�s the way we�ve ALWAYS done it!
Criticism Kills!
Everybody is born creative...
Find a way you CAN do it . . .
Habits And Attitudes
Habits can make us . . . .
How many squares do you see?
It Will NEVER Work!
Lions or Gazelles?
No! No! No!
Osborn�s Rules For Brainstorming
Patterns
Purpose of Brainstorming
Remember . . . .
The Importance of Perception
The Path to Truly Innovative Ideas
    
Certificates-Marc_T_Smith2 pages
Index of /Certificates-Marc_T_Smith
Marc%20T%20Smith%20-%20SAE%2020%20year%20certificate%20from%202007.pdf
    
Cove_Members206 pages
Index of /Cove_Members
14k_Gap_Grid.doc
30%20Piece%20Capability%20Form.xls
5%20Why%81fsA.ppt
5%20Whys%20Training.ppt
5%20Whys%20form.doc
5-S%20Overview.ppt
5S%20Audit%20Sheet.xls
5_why_training_presentation.ppt
8-D_Course_Test.xls
8-D_F_Appendix.ppt
8-D_F_Glossary.ppt
8-D_F_Indx-Sched.ppt
8D%20Problem%20solving%20form.doc
A%20Basic%20Introduction%20to%20Clean%20Rooms.pdf
Acceptance%20Sampling%20Basics.ppt
Activity%20Network%20Diagram.ppt
Affinity%20Diagram%20Basics.pdf
Audit%20Combined.doc
Basic%20Requirements%20Of%20a%20Quality%20Manual%20ASQ%20publication.docx
Brain_Storming.ppt
Business%20Gap%20Analysis.ppt
Business%20processes%20MASTER.ppt
Cause%20and%20Effect%20Diagram.ppt
Charecteristics%20matrix%20example.xls
Check%20Sheet%20Application.ppt
Combined_Audit.doc
Complaint-Recovery%20Process.ppt
Concurrent%20Engineering.ppt
Consumer%20Prod%20Safety%20Commis.ppt
Consumer-Producer%20Risk.ppt
Continuous%20Improvement%20Process%20Flow%20052606.doc
Control%20Chart%20Basics.ppt
Control%20Chart%20based%20Dashboards.ppt
Control-Plan-Form.xls
Core%20competence.txt
Corrective%20Action%20Jokes.txt
Corrective-Preventive.txt
Cosmetic-validation-form.xls
Cost%20Reduction-a.doc
Cost%20Reduction-b.xls
Cost%20Reduction.doc
Cost%20of%20Poor%20Quality.xls
Cost.xls
Courseware%20Considerations.ppt
Crosby%2014%20%20Steps.doc
Crosby%2014%20Steps.doc
Customer%20Benefit%20Packages.ppt
Customer%20Complaint%20System%20Flow%20Chart.doc
Customer%20Complaints%20Procedure%20example_1.pdf
Customer%20Satisfact%20%20Survey.ppt
Customer%20complaint%20procedure%20example.pdf
Customer_Complaint_Procedure.pdf
Customer_Complaints_Procedure.pdf
DFMEA.xls
Daimler-Chrysler%20Layered%20Process%20Audits.ppt
Dashboards.ppt
Delphi%20SPC.XLS
Demand%20Flow%20Technology%20Training.ppt
Demand%20Flow%20Technology%20and%20TAKT.ppt
Deming%20Cycle.doc
Deming's%20out%20of%20the%20Crisis.doc
Design%20Control%20Systems.ppt
Design%20For%20Six%20Sigma%20Example.pdf
Design%20Review%20Checklist%20Example.docx
Design%20for%20Reuse%20Basics.ppt
Design_A_Sampling_Plan_beta.xls
Detailed%20Inspection%20Plan%20Instructional_FAI.xls
Document%20mapping_B.ppt
EFQM.pdf
EPA%20Method%2040%20Analysis.xls
East_West-8-D.xls
Employee%20Internal%20Chklist.doc
Enterprise_Resource_Plan.ppt
Environmental%20Check%20List.doc
Ergonomics%20at%20Computer.ppt
Error%20Proofing.ppt
Error_Proofing.ppt
Error_Proofing_Form.ppt
Evaluating%20Processes.doc
Evolution%20of%20quality.pdf
F%20test%20-%20long.doc
F%20test%20-%20short.doc
FMEA.xls
Facilitation%20Basics.ppt
Fault%20Tree%20Analysis%20Basics.ppt
Final%20Product%20Dock%20Audit%20Checklist%20(FQC046.01%20100200).doc
Final_Inspection_Audit.doc
FishBone.xls
Fishbone%20Diagram%20Basics.ppt
Five%20S%20Basics.ppt
Flow%20Chart%20Basics.ppt
Flow_Chart_Help.pdf
Focus%20Group%20Facilitation.ppt
Ford%20Dynamic%20Control%20Plan%20-%20DCP.xls
GM%20Layered%20Audits.ppt
Green%20Manufacturing%20Basics.ppt
Group%20Technology%20Basics.ppt
Guidance%20on%20'Outsourced%20Processes'%20630R2.doc
Histogram%20Basics.ppt
IA%20Comb%202002-03-31.doc
IAudit_Training_Objectives.doc
ISO%209001-2000.ppt
ISO%209001_2K_Check_List.doc
ISO9000%20Basics.ppt
ISO9000-2000%20Basics.ppt
ISO9001%202008%20Changes%20presentation%20MSBSKAA0072%20rev%200.ppt
ISO9001-2000_Compliance.xls
ISO9001-2000_GAP_Analy.doc
ISO9001-2000_Registrar.doc
ISO9001-2000_checklist-DNV.doc
ISO9001-Audit_Plan.doc
ISO9001-Checklist.doc
ISO9001-Documentation_Req.doc
ISO9001-Records_Requirement.doc
ISO9001-Registration-Eval.doc
ISO9001-SampleAuditSchedule.doc
ISO9001_Respons_by_Dept.xls
ISO9K2K_Q_Manual_Base.doc
ISO_9001_2K_Checklist.doc
Inspection%20Basics.ppt
Integrated%20Manual.doc
JIT%20Manufacturing%20Basics.ppt
JIT%20Purchasing%20Basics.ppt
Job%20Analysis%20basics.ppt
Job%20Analysis2.ppt
Just%20In%20Time%20Basics.ppt
Kaizen.doc
Key%20Business%20Factors%20Basics.ppt
LEAN%20-%20What%20Does%20Kaizen%20Mean.ppt
LPA%20-%20Layer%20Process%20Audit%20guidelines.ppt
LPA%20Schedule%20Worksheet.xls
Layer%20Process%20Audit.ppt
Layered%20Audit.ppt
Layered%20Process%20Audit%20Checklist%20example.pdf
Layered%20Process%20Audit%20Schedule%20example.ppt
Lean%20Poster.doc
MSA%204th%20Edition%20Rollout%20Summary%208.doc
Meeting%20Management%20Basics.ppt
Mgmt_Rev.xls
Mgmt_Rev_9001_and_14001.xls
Military%20Standards%20Conversi.pdf
Mistake%20Proofing%20and%20Poka-Yoke.ppt
NIST%20ISO%2013485%20Quality%20Manual%20example.pdf
NQA-1%20Calibration%20Checklist.doc
NQA-1%20Checklist%20Document.doc
NQA-1%20Survey%20Checklist.doc
OC%20Curve%20Basics.ppt
On-the-Job_Task_Analysis.doc
PRODUCT%20AUDIT%20FORM.xls
Patient_Survey2a.doc
Patient_Survey2b.doc
Plan_Do_Check_Act.doc
Poka_Yoke.ppt
Post_Meet_Action_Plan.xls
Practical%20problem%20solving%20-Toyota.ppt
Preparing%20for%20Quality%20System%20Certification.ppt
Process%20Approach%20to%20Internal%20Auditing.ppt
Process%20Audit%20Check%20List.pdf
Process%20Audit%20Work%20Sheet.ppt
Process%20Auditing%20101.ppt
Process%20Capability.ppt
Process%20Interations.ppt
Process%20Maps%20and%20Turtle%20Diagrams%20Example.ppt
Product%20audit%20check%20sheet.xls
Project_Management_Handbook.pdf
Project_Planning_Evaluation.doc
Pull_System.ppt
QA%20Policy%20Card%20-%20Back.doc
QA%20Policy%20Card%20-%20Front.doc
QA%20Policy%20Cards.doc
Quality_Audit%20dWizard.ppt
Registrar_Comparison_1.xls
Registrar_Comparison_2.xls
Registrar_NC_Record.xls
Registrars_CkList_Example.doc
Reliability%20Life%20Testing.ppt
Safety%20Inspection%20Checklist.doc
Setup%20and%20changeover.ppt
Seven%20Basic%20Quality%20Tools.ppt
Six%20Sigma%20Explained.pdf
Software_Evaluation.doc
Status%20and%20Importance%20of%20Processes%20worksheet.doc
Supervisory%20Responsibility.ppt
Supplier%20Approval%20Worksheet.doc
Supplier%20Audit%20Questionnaire%20example.pdf
Supplier%20Problem%20Solving.ppt
Supplier_Auditing_Rule.doc
Supplier_Evaluation_Example.xls
Supplier_audit_form.xls
System_Audit_Agenda.doc
Team%20Approacch%20to%20Problem%20Solving_pdca.ppt
Team_Meet_Obser_Chklst.xls
Tire%20Swing.pdf
ToyotaProdSys_Paper.pdf
Training%20Needs%20Assessment.ppt
Turtle%20Diagram%20Structure.xls
Validation%20and%20Estimation%20of%20Measurement%20Uncertainty%20in%20Microbiology.ppt
Value%20Stream%20Template.xls
Volume%209%20-%20Pharmacovigilance%2010-2004_En.pdf
What%20is%20a%20Quality%20Management%20System.ppt
Workplace%20Effectiveness.doc
b_processes.ppt
pdf_dir_HEADER.html
reclamo%20de%20calidad.xls
supplier%20rating%20calculator.xls
         
170255 pages
Index of /Cove_Members/17025
CAL_Procedures.txt
Calibration%20Proc.doc
ISO17025-audit-checklist.doc
Z540_17025_differences.ppt
         
8-D_Excel_Parts16 pages
Index of /Cove_Members/8-D_Excel_Parts
8-D_step.xls
CA_CL.xls
CTC_CL.xls
Contain.xls
ICA_CL.xls
Is-is_n1.xls
Is-is_no.xls
NWG%20vs%20Teams%7fL.xls
PSP_CL.xls
Pareto.xls
Paynter.xls
Prob_CL.xls
Team_CL.xls
Trend.xls
Ver-Val.xls
         
8-D_Forms11 pages
Index of /Cove_Members/8-D_Forms
AP_WS.xls
Decision.xls
East_West-8-D.xls
IdB.xls
LOM.xls
LOM_A.doc
NC_DBASE_Example.pdf
Post_Meet_Action_Plan.xls
QISS.xls
Team_Meet_Obser_Chklst.xls
         
8-D_swf_files2 pages
Index of /Cove_Members/8-D_swf_files
Icon_
         
APQP13 pages
Index of /Cove_Members/APQP
APQP%20Course%20Eval%2003-2001.xls
APQP%20Course%20Test.xls
APQP%20Daily%20Eval%2003-2001.xls
APQP_Compliance_Proj.ppt
APQP_Guide_Pre-U1a.ppt
APQP_Indx-Sched.ppt
Auditor-Questions.ppt
Brainstorming.ppt
Gage_R&R.ppt
PPAP_Basic.ppt
apqp-mini.ppt
ppap_C.ppt
              
APQP_Forms%20Folder 22 pages
Index of /Cove_Members/APQP/APQP_Forms Folder
[1] 2 3 4 5 6 7 8 9 10 11 12