Cayman Business Systems ISO / QS 9000 Forum - Old Message Archive
Posted by George Cowan on Saturday, 10 January 1998, at 10:14 p.m., in response to EVOP, posted by Bruce D. Beadles on Saturday, 10 January 1998, at 9:15 p.m.
Juran covers EVOP in "Juran's Quality Control Handbook" fourth edition. If you don't have a copy you may be able to locate one in a public library and most likely there would be one in a University library.
Please post new questions, etc. to the New Elsmar Cove Forum.