JOB DESCRIPTION                 Effective Date:                    


TITLE:	DIRECTOR OF QUALITY ASSURANCE	


SUMMARY OF FUNCTIONS:

Responsible for ensuring that all products manufactured are in accordance with the company's quality assurance program and quality/reliability standards satisfy customer specifications and expectations.


MAJOR DUTIES AND RESPONSIBILITIES:

1.	Responsible for the development, implementation and strict adherence to a quality assurance program.  Develops and/or reviews standards, policies and procedures for all functions and departments involved with or related to the production of all products.  The Director of Quality Assurance has the ultimate authority and decision over the shipment of any product or products and accepts the responsibility for products being in compliance with all regulatory and company standards.

2.	Reviews and resolves quality control problems/concerns with the Quality Control Manager and others including vendors, customers, quality control personnel and any personnel related to production.  Coordinates and assists with vendor inspections.

3.	Periodically inspects completed quality control checklists, forms and other documents; randomly inspects and verifies quality control checks for conformance to prescribed standards.  

4.	Schedules and performs quality assurance audits and reports findings to the President, Quality Control Manager and Vice President of Production and Operations;  develops corrective action plans and oversees timely resolution.

5.	Receives and reviews all customer satisfaction surveys and customer contacts and complaints.  Reviews complaint trends and product/component failure analysis; reviews corrective actions with appropriate personnel.

6.	Prepares reports and other documentation required by regulatory agencies and to support the quality assurance function. 


ORGANIZATIONAL RELATIONSHIPS:

Reports directly to the President.  Supervises, trains and assists all quality control personnel.  Directs quality related activities with Manufacturing, Engineering, Purchasing and Customer Service.