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  QS-9000
  Benchmarking

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Author Topic:   Benchmarking
Jennifer
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Posts: 19
From:Reedsburg, WI
Registered: Sep 98

posted 14 December 1998 11:23 AM     Click Here to See the Profile for Jennifer   Click Here to Email Jennifer     Edit/Delete Message   Reply w/Quote
Does anyone know of any benchmarking programs that we could join (our auditor mentioned that there are programs out there to help with this requirement)? We got a minor at our last surveillance audit because we do not formally benchmark business parameters. We do benchmark some things with other foundries, but not outside of our industry.

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Kevin Mader
Forum Wizard

Posts: 575
From:Seymour, CT USA
Registered: Nov 98

posted 14 December 1998 12:38 PM     Click Here to See the Profile for Kevin Mader   Click Here to Email Kevin Mader     Edit/Delete Message   Reply w/Quote
Jennifer,

I think I remember browsing a site called The Benchmarking Exchange (TBE). Their page has information about joining their program to find other organizations interested in doing the same, benchmarking. Sorry I can't be so certain on their name. There are also a host of potential sources in Quality, Manufacturing, Marketing, and Engineering magazines. A quick walk through your different departments may yeild a few sources.

Minor on not formally benchmarking business parameters? Not sure on this one exactly, I need more information. I am surmising that you are QS9000.

Good that you are benchmarking within the industry, that is more than most organizations alone. However, likely more important (beneficial) is benchmarking outside of your industry (real innovations can be made in your industry from borrowing from another). Benchmark one organization good in Customer Service, another in Shipping for example. But you probably already realize that, just difficult making connections.

Good Luck on your search!

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Don Winton
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Posts: 498
From:Tullahoma, TN
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posted 15 December 1998 01:00 PM     Click Here to See the Profile for Don Winton   Click Here to Email Don Winton     Edit/Delete Message   Reply w/Quote
The Benchmarking Exchange (TBE) is at www.benchnet.com.

Regards,
Don

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Jennifer
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Posts: 19
From:Reedsburg, WI
Registered: Sep 98

posted 15 December 1998 03:14 PM     Click Here to See the Profile for Jennifer   Click Here to Email Jennifer     Edit/Delete Message   Reply w/Quote
Thanks, I will try them out.

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