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  4.16 Quality Records

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Author Topic:   4.16 Quality Records
Lurker (<10 Posts)

Posts: 4
From:Portland, OR
Registered: Jan 99

posted 28 January 1999 03:51 PM     Click Here to See the Profile for LaurieB   Click Here to Email LaurieB     Edit/Delete Message   Reply w/Quote
In regards to record retention, we are expected to maintain customer PO's for the life of the product + 1 year, per the procedure. My question is two fold. First, why would an issued PO be more important to keep than quality records of a product that may be in use for several years? This does not make sense. Is a PO to be considered the job order as well as the customer order?

My next one is concerning a statement that "the requirement does not supersede any governmental or customer requirements. All specified retention periods shall be considered "minimums". Does this mean that a customer issued waiver stating that records shall be held for, let's say 5 years could take the place of keeping them for the life of the product run?

Any insight is appreciated...


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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA

posted 28 January 1999 05:08 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
They want you to keep POs because they contain 'requirements'.

Not as I understand it. If the minimum is stated to be three years, and the customer asks for 10, the customer's is the requirement. If the customer says 1 year, your minimum still applies. I don't believe a customer 'waiver' would mean much in this sense.

It could be (NOTE the word *COULD*) interpreted that if a customer specifically *requires* a certain, specified record to be destroyed after 1 year, that would be the requirement to meet.

My opinion.

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Scott Knutson
Forum Contributor

Posts: 35
From:Phoenix, Arizona, USA

posted 28 January 1999 10:41 PM     Click Here to See the Profile for Scott Knutson   Click Here to Email Scott Knutson     Edit/Delete Message   Reply w/Quote
I agree with Marc. P.O.'s contain requirments, therefore, they need to be kept. And the standard talks to minimums, but if a customer asks you to keep a record longer, or the government has a requirement for that particular record, then that becomes the default time.

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