Posts: 19
From:AL
Registered: May 99

posted 12 July 1999 07:45 AM               

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Well, there is a statement in under 4.10.1 called Acceptance Criteria for Attribute Characteristics. The actual section is 4.10.1.1 it states "Acceptance criteria for attribute data sampling plans shall be zero defects. Appropriate acceptance criteria for all other situations (e.g. visual standards) shall be documented by the supplier and approved by the customer.

How can I go about meeting this? Where do I mention this in my Quality Manual and Procedures? This little statement is driving me crazy. Please help!!! We are having an audit in about 5 weeks!!! Help!

Joe

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Posts: 26
From:Melbourne, Australia
Registered: Mar 99

posted 12 July 1999 09:43 AM               

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Here's a simple suggestion that should work and hopefully make life worth living again.

Simply cross reference all of your Visual standards into the Control Plan. Have your Control Plan authorised by the customer and you've met the requirement. Most times this works, but the key is to have you customer sign off the Control Plan and also to run this scenario by your registrar PRIOR to the audit - remember, you do not want any surprises during the audit. Good luck with the audit.

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Posts: 89
From:
Registered: Jun 99

posted 14 July 1999 12:50 AM               

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Joe_1:

Did Jada's answer help or do you need more clarification?

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Posts: 19
From:AL
Registered: May 99

posted 16 July 1999 10:38 AM               

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Need more clarity!!!

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Posts: 4119
From:West Chester, OH, USA
Registered:

posted 16 July 1999 01:16 PM               

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Well, on the quality manual, I can only say I advise clients to take the text file of the standard (here QS9000) and 'tailor' it (which is mostly taking things like '...the supplier shall...' and rephrasing it to say '...Company X ...'. No details, only a reference to the level 2. Then yu only have a couple of issues.

For attribute data you you use 0 defects as accept criteria in accordance with a Zero Defects plan.

Your visuals should be cited in your control plan.

Then have your customer sign a copy of the control plan as proof of their 'approval' of your control plan (and the contents, obviously). I guess I can't state it any clearer than Jada. Maybe someone else can phrase this better.

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