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  QS-9000
  QS-9000 Subcontractor Development

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Author Topic:   QS-9000 Subcontractor Development
Andy Cheung
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posted 14 February 2000 10:08 PM           Edit/Delete Message   Reply w/Quote
We are the OEM electronic assembly manufacturer in Hong Kong. Our sister company is located in Thailand and try to certify to QS9000:1998. As the Hong Kong plant is responsible for all material supplies, we have to react the purchasing activities for Thailand, and for QS9000. However, we failed QS9000 in section requirement 4.6.2.1 as we have no plan (we don't know how to plan) to develop the subcontractors. Most of the subcontractors are defined by our customers, and some of them are very small in size. Although we have the regularly subcontractors survey, we know that most of our subcontractors cannot be fulfilled to complie the 4.6.2.1 (Section I of QS9000) Can anyone give me some advice? Thanks a lot.
E-mail: andy_cheung@dg2.ims-us.com

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
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posted 16 February 2000 11:59 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Supplier development is another dark hole. I would baseline your suppliers and then ask for a plan for them to eventually be QS9000 compliant. It can be a 5 year plan. Then yearly, ask for a summary of progress and a revised plan. You might want to 'develop' them to ISO9000 first (which QS is, as we know, based upon) with an eye to QS in the future (and we know QS is dead in another 4 years or so).

To be honest I have yet to see supplier development as a big problem during a registration audit.

I will say that in my opinion the requirement to develop suppliers to QS9000 is silly, especially the small 'Mom & Pop' companies.

How about some of you other folks? How have you handled supplier development for QS9000?

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Spaceman Spiff
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From:FL
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posted 17 February 2000 08:53 AM     Click Here to See the Profile for Spaceman Spiff   Click Here to Email Spaceman Spiff     Edit/Delete Message   Reply w/Quote
In my previous life as Supplier Development Manager at a Tier 1 automotive sensors supplier company, we conducted several "Supplier Day" where we invited our suppliers to visit our facility for 2 days to tour the plant, and conducted fundamental training sessions on quality topics, i.e., PPAP, APQP, 8D, etc., manufacturing topics, i.e., JIT, Kanban, etc., and engineering topics, i.e., how does our product work in a car. We even had our Marketing VP give a presentation of our market presence and who our competitors are (they had to sign a nondisclosure agreement before entering the plant).

Overall it was successful with the bigger suppliers, but the "Ma and Pa" shops, they were hit or miss.

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Marc Smith
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posted 17 February 2000 09:11 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Good example. I've been to a few meetings like that. They can be very effective.

Significant problems often arise when we start looking at smaller companies. Anyone with examples for smaller companies?

NOTE: I would still like to hear examples from larger companies - I'm not trying to focus on smaller companies, but rather to solicit examples from all sides.

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Howard Atkins
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posted 17 February 2000 11:50 AM     Click Here to See the Profile for Howard Atkins   Click Here to Email Howard Atkins     Edit/Delete Message   Reply w/Quote
Some of my comments can be seen here The meaning of APQP
As a smallish supplier I have helped at least 2 of my suppliers to achieve QS registration. They know that they can ask me questions and get replies usually more relevant than from most advisors (no offence meant)
The best way I think of showing supplier development is by demanding PPAP from your suppliers. This is evidence of supplier development.
Make supplier guidelines as the larger companies, this also gives proof of your attempt to develop suppliers.
All meetings with suppliers should be documented and tell the purchasing dept. that at each meeting there should be a presence for some of the time of a quality person.
Data on non conformancies can also be used with your evalution system, these are all ideas to show "evidence" of supplier development.
We are also planning a supplier day for us to explain the philosophy behind our requests.

I hope this helps.

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Martin T
Lurker (<10 Posts)

Posts: 4
From:Adelaide, Australia
Registered: Feb 2000

posted 17 February 2000 04:32 PM     Click Here to See the Profile for Martin T   Click Here to Email Martin T     Edit/Delete Message   Reply w/Quote
Supplier Development......

Well we did the usual thing sent out a survey asking for information about the supplier. We also developed a "Supplier Quality Assurance Manual".

Once we recieved back the survey from the suppliers we made contact and asked if any of then required assistance. The majority indicated they did. We managed to sqeeze out of this clause by contacting a consulting firm and having them provide a development service to our suppliers. since this plan was started we have all ISO9000 certified supplier and a handful are QS9000.

Whilst we may not have met the intent of the clause we had meet the needs of the auditing body.

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Marc Smith
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From:West Chester, OH, USA
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posted 17 February 2000 04:37 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
quote:
We managed to sqeeze out of this clause by contacting a consulting firm and having them provide a development service to our suppliers. since this plan was started we have all ISO9000 certified supplier and a handful are QS9000.
Novel idea! I'm impressed!

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