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  QS-9000
  QFD & KANO MODEL

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Author Topic:   QFD & KANO MODEL
KHAN786
Forum Contributor

Posts: 22
From:London, England
Registered: Mar 2000

posted 13 March 2000 05:49 PM     Click Here to See the Profile for KHAN786   Click Here to Email KHAN786     Edit/Delete Message   Reply w/Quote
I WOULD LIKE TO KNOW HOW THE QUALITY FUNCTION DIAGRAM AND KANO MODEL FIT INTO THE QUALITY SYSTEM REQUIREMENTS! ARE THEY ADDITIONS OR REQUIREMENTS OF ISO/QS9000.TO WHICH STANDARD TO THEY APPLY!
ALL REPLIES HIGHLY APPRECIATED

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Christian Lupo
Forum Contributor

Posts: 117
From:Auburn, NY
Registered:

posted 14 March 2000 09:20 AM     Click Here to See the Profile for Christian Lupo   Click Here to Email Christian Lupo     Edit/Delete Message   Reply w/Quote
QFD and the Kano model could be used to satisfy the requirements of APQP. I believe if you embrace QFD/HOQ then you will satisfy most of the APQP requirements. The Kano model could also be used to demonstrate your policies for customer satisfaction.

For those of you that have quality policies that say "....we exceed customer expectations" the Kano model would be a perfect example of how you can accomplish this.

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dewie
Forum Contributor

Posts: 44
From:BKK
Registered: Sep 1999

posted 15 March 2000 01:12 PM     Click Here to See the Profile for dewie   Click Here to Email dewie     Edit/Delete Message   Reply w/Quote
Could anyone please give the breif description of KANO MODEL or show me where to find the information?

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KAVOSH
unregistered
posted 13 April 2000 11:42 PM           Edit/Delete Message   Reply w/Quote
quote:
Originally posted by dewie:
Could anyone please give the breif description of KANO MODEL or show me where to find the information?

Please consult ASI (american Supplier Institute), I think www.asi.com

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barb butrym
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Posts: 637
From:South Central Massachusetts
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posted 14 April 2000 07:28 AM     Click Here to See the Profile for barb butrym   Click Here to Email barb butrym     Edit/Delete Message   Reply w/Quote
the page link won't open for me, so how about a little info....or another link

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Jim Biz
Forum Wizard

Posts: 275
From:ILLINOIS
Registered: Mar 2000

posted 14 April 2000 10:00 AM     Click Here to See the Profile for Jim Biz   Click Here to Email Jim Biz     Edit/Delete Message   Reply w/Quote
Brab - I'm only familiar with the basic concepts of this subject but did find the American Supplier Institute link to a homepage at http://www.triz.com/

Hope this helps.

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Chris Amos
unregistered
posted 08 October 2000 03:00 PM           Edit/Delete Message   Reply w/Quote
quote:
Originally posted by dewie:
Could anyone please give the breif description of KANO MODEL or show me where to find the information?

You can find a quick outline at www.manufacturingit.net look under the management section

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Chris Amos
unregistered
posted 08 October 2000 03:02 PM           Edit/Delete Message   Reply w/Quote
quote:
Originally posted by dewie:
Could anyone please give the breif description of KANO MODEL or show me where to find the information?

You can find a quick outline at www.manufacturingit.net look under the management section

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