The Elsmar Cove Business Standards Discussion Forums More Free Files Forum Discussion Thread Post Attachments Listing Elsmar Cove Discussion Forums Main Page
Welcome to what was The Original Cayman Cove Forums!
This thread is carried over and continued in the Current Elsmar Cove Forums

Search the Elsmar Cove!

Wooden Line
This is a "Frozen" Legacy Forum.
Most links on this page do NOT work.
Discussions since 2001 are HERE

Owl Line
The New Elsmar Cove Forums   The New Elsmar Cove Forums
  QS-9000
  100% On-Time Delivery

Post New Topic  Post A Reply
profile | register | preferences | faq | search

UBBFriend: Email This Page to Someone! next newest topic | next oldest topic
Author Topic:   100% On-Time Delivery
Steven Truchon
Forum Contributor

Posts: 89
From:Fort Lauderdale, FL USA
Registered: Jul 2000

posted 11 September 2000 11:18 AM     Click Here to See the Profile for Steven Truchon   Click Here to Email Steven Truchon     Edit/Delete Message   Reply w/Quote
I recently submitted a change to our system and procedure regarding QS9000 4.15.6.1 which mandates 100% on-time delivery and corrective action taken if less than 100%.
I added that the 100% reqirement will apply to automotive and QS9000 compliant customers only.
Our business is QS9000 registered with no exclusions even though our business is only 50% automotive work. I know that I can count on the automotive customers to hold their end of deal by complying with 4.6.2.2 which "shalls" the customers scheduling end.
So for my automotive customers, I can work effectively to the stated requirements.
Where my dilemma begins is with my non-automotive customers. Not being bound by a standard such as QS9000, they can (and regularly do) change due dates in mid production making it virtually impossible to make 100% on-time deliveries. I could forecast their requirements and warehouse parts but that is not a cost effective option given the volume of product we manufacture.

Has anyone encountered this scenario before and if so, what was your solution?

Does anyone see a problem with the approach of having the 4.15.6.1 requirement apply to automotive customers only?

Thanks for any input

Steve

IP: Logged

John Martinowich
Lurker (<10 Posts)

Posts: 1
From:Paw Paw, MI USA
Registered: Aug 2000

posted 11 September 2000 03:55 PM     Click Here to See the Profile for John Martinowich   Click Here to Email John Martinowich     Edit/Delete Message   Reply w/Quote
We are a small order-driven shop with approx. 50% non-auto customers, with similar problems measuring 100% on-time.The only thing we can do is measure against the delivery date which is ULTIMATELY agreed. Our auditor seemed OK with this.Delivery dates may change several times before we actually ship (same with our suppliers).

We have, actually, had the same situation with some auto customers (non-big 3)

[This message has been edited by John Martinowich (edited 11 September 2000).]

IP: Logged

All times are Eastern Standard Time (USA)

next newest topic | next oldest topic

Administrative Options: Close Topic | Archive/Move | Delete Topic
Post New Topic  Post A Reply Hop to:

Contact Us | The Elsmar Cove Home Page

Your Input Into These Forums Is Appreciated! Thanks!


Main Site Search
Y'All Come Back Now, Ya Hear?
Powered by FreeBSD!Made With A Mac!Powered by Apache!