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  QS9000 section 4.14 Corrective and Preventive Action

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Author Topic:   QS9000 section 4.14 Corrective and Preventive Action
Lurker (<10 Posts)

Posts: 2
Registered: Sep 2000

posted 20 September 2000 02:39 PM     Click Here to See the Profile for Adrian   Click Here to Email Adrian     Edit/Delete Message   Reply w/Quote
Section 4.14.1 second paragraph states"Any corrective or preventive action taken to eliminate the causes of actual or potential nonconformities shall be to a degree appropriate to the magnitude of problems and commensurate with the risks encountered." Does this imply that the risks need to be prioritized?

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Jim Biz
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Posts: 275
Registered: Mar 2000

posted 21 September 2000 07:30 AM     Click Here to See the Profile for Jim Biz   Click Here to Email Jim Biz     Edit/Delete Message   Reply w/Quote
Many other threads here - concerning nonconformance reporting

Do all non-coms need written corrective action - no - single -one time events that reasonably are/will not be re-occuring surley don't - However.. defining what is "major" enough to warrant an investigation & written action (prioritizing) would not be a bad way to go.


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barb butrym
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From:South Central Massachusetts

posted 22 September 2000 04:19 PM     Click Here to See the Profile for barb butrym   Click Here to Email barb butrym     Edit/Delete Message   Reply w/Quote
Basically if the fix costs $20,000 and there is minimal risk to the $0.05 a piece product...or it will be caught before it is shipped at a subsequent operation maybe its not cost effective it do the fix.....So the CA could be a consious and documented decision not to do it.

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Steven Truchon
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Posts: 89
From:Fort Lauderdale, FL USA
Registered: Jul 2000

posted 06 October 2000 07:23 AM     Click Here to See the Profile for Steven Truchon   Click Here to Email Steven Truchon     Edit/Delete Message   Reply w/Quote
Well put, and thanks for that, Barb! I couldnt agree more.
I think that the corrective and preventive action subject in general is not fully understood in terms of practical and reasonable application by many people. In fact, I dont recall ever seeing a seminar or instructional course specific to such an important process. (anyone know of any?)
When I started here, my company was generating an 8D for EVERY internal nonconformance. Its what the procedure said we were doing. Its what they understood the standard to mean. That procedure got changed quickly. Many times, the disposition on a NCR is an effective corrective action
Economics play a vital part of the correction decisions and I have yet to interface with a 3rd-party auditor that disagreed.

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Al Dyer
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Posts: 622
From:Lapeer, MI USA
Registered: Oct 2000

posted 12 October 2000 01:40 PM     Click Here to See the Profile for Al Dyer   Click Here to Email Al Dyer     Edit/Delete Message   Reply w/Quote
Whenever I hear or see the word risk I think of the FMEA. It is a good tool to use to prioritize possible nonconformances. We use a prioritized list that includes a scoring methodology that takes into consideration the payback time of projects resulting from the prioritized list.

This also gives us the link we need between corrective and preventive action.


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Marc Smith
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Posts: 4119
From:West Chester, OH, USA

posted 17 October 2000 02:32 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Don't forget, when thinking of CA and PA, see and (as starters.....)

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