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  All shifts at surveillance audit?

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Author Topic:   All shifts at surveillance audit?
Forum Contributor

Posts: 15
From:Roosendaal, Netherlands
Registered: Jul 2000

posted 01 November 2000 04:46 AM     Click Here to See the Profile for Eug¸ne   Click Here to Email Eug¸ne     Edit/Delete Message   Reply w/Quote
Can anyone help me?
Last week we had a surveillance audit (PA4: QS9000 and PA1: VDA 6.1) and it was a witness audit too. Normally a surveillace audit always covers two shifts (we have a three shifts system). Now the Accreditation Body has said, after closing the audit, that he isn't quite sure if the audit is really closed because of not all the shifts are audited. Regards to Appendix H, point 5, page 109 QSR 3rd Edition he is right. But our Certification Body said that there is another point in one of the Appendixes which state that they don't have to audit all the shifts every surveillance audit.
Does anyone know what they mean with that?

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Al Dyer
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Posts: 622
From:Lapeer, MI USA
Registered: Oct 2000

posted 01 November 2000 06:04 PM     Click Here to See the Profile for Al Dyer   Click Here to Email Al Dyer     Edit/Delete Message   Reply w/Quote
I looked but could not find any other interpretations but bear with my thoughts.

A company that is committed to the system and improving the system would be comfortable with and probably expect that all shifts be audited (Internal & External). It sounds as if your company fits this description.

I would be more concerned that your accrediting body (registrar?) "isn't quite sure". That should send up a red flag to me that I might need to review my committment to the accreditation body (registrar?)

I am currently investigating registrars for a company and would appreciate (if you feel comfortable with it) an email response so we could discuss this further.


I would be wondering

Al Dyer
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Posts: 244
Registered: Sep 1999

posted 02 November 2000 08:36 AM     Click Here to See the Profile for Sam   Click Here to Email Sam     Edit/Delete Message   Reply w/Quote
The registrars that I have worked with require all three shifts to be audited during a surveillance audit. (BVQI and Perry Johnson). It may be only one or two elements at random, but at least each shift is included.

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Ken K
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Posts: 44
From:Wisconsin, USA
Registered: Jun 2000

posted 02 November 2000 11:39 AM     Click Here to See the Profile for Ken K     Edit/Delete Message   Reply w/Quote
Our auditor was here for 3 days this past September. One day he spent on first shift, one day on first/second shift, and one day on third/first shift. This was our tenth audit and the second time they have done this. It does make sense to me to include all shifts in a audit. That way everyone in the company can feel involved in the process.

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posted 02 November 2000 06:19 PM           Edit/Delete Message   Reply w/Quote
I co-developed the QS-9000 auditor re-certification program and the Appendix requires that ALL shifts be audited on every audit.

George Hummel,
IQC, Inc.

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Posts: 244
Registered: Sep 1999

posted 03 November 2000 08:53 AM     Click Here to See the Profile for Sam   Click Here to Email Sam     Edit/Delete Message   Reply w/Quote
QSR 3rd Ed, Appendix H, para 5;

"Each Audit shall include auditing all shifts. If weekend crews are dedicated and non-rotating,then auditing of the weekend shift is required."

This is a note pertaining to Table A which includes initial audits and surveillance audits.

QSR 3rd Ed Appendix B, Para 7;

"It is permissible for each surveillance audit to re-exam part of the system so that the equivalent of a total reassessment is completed within each three year cycle."

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