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The New Elsmar Cove Forums
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 The New Elsmar Cove Forums
 QS-9000
 Voice of the customer
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| Author | Topic: Voice of the customer |
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Niko Lurker (<10 Posts) Posts: 8 |
posted 16 November 2000 04:20 PM
   
In section 4.1 it says something about the "voice of the customer". How should I interpret this? ------------------ IP: Logged |
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Al Dyer Forum Wizard Posts: 622 |
posted 16 November 2000 05:24 PM
I don't see anything in QS-9000 element 4.1 concerning the "voice of the customer". Are you refering to section 4.1.2.1f) which notes the "...needs of the customer..."? ASD... ------------------ IP: Logged |
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