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  QS-9000
  Shipping as part of an FMEA

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Author Topic:   Shipping as part of an FMEA
PRODENG
Lurker (<10 Posts)

Posts: 3
From:Greenville, SC
Registered: May 2001

posted 22 May 2001 09:06 AM     Click Here to See the Profile for PRODENG   Click Here to Email PRODENG     Edit/Delete Message   Reply w/Quote
We have an ongoing debate at my facility as to where our FMEAs should end. Some say it should We ship to our customer via our own truck. Should we include this as part of our FMEA? Currently our FMEAs only go up to packing...

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PRODENG
Lurker (<10 Posts)

Posts: 3
From:Greenville, SC
Registered: May 2001

posted 22 May 2001 09:08 AM     Click Here to See the Profile for PRODENG   Click Here to Email PRODENG     Edit/Delete Message   Reply w/Quote
Oops....when I said, "Some say it should We ship to our customer via our own truck", I meant to say

"some say it should end with Shipping and other say it should end with Packaging. we ship to our customer..."

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Al Dyer
Forum Wizard

Posts: 622
From:Lapeer, MI USA
Registered: Oct 2000

posted 22 May 2001 10:01 AM     Click Here to See the Profile for Al Dyer   Click Here to Email Al Dyer     Edit/Delete Message   Reply w/Quote
I would say that shipping should be considered. It is part of the process of getting your customer what they contracted to receive.

There are instances where product that is properly packaged can be damaged during transport.

MHO

ASD...

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 22 May 2001 03:01 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
You posted this in the QS-9000 forum.

For QS-9000 folks, shipping is required in FMEAs as is receiving.

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PRODENG
Lurker (<10 Posts)

Posts: 3
From:Greenville, SC
Registered: May 2001

posted 22 May 2001 03:05 PM     Click Here to See the Profile for PRODENG   Click Here to Email PRODENG     Edit/Delete Message   Reply w/Quote
Thanks guys. We will be adding Shipping to our FMEAs.

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tim banic
Forum Contributor

Posts: 28
From:St George, Ontario, canada
Registered: Apr 2000

posted 23 May 2001 09:26 AM     Click Here to See the Profile for tim banic   Click Here to Email tim banic     Edit/Delete Message   Reply w/Quote
Just slightly off topic...

When writing your FMEA, do you review every step of your process?

Or do you just look at the potential Failures that could reach your customer?

Our auditor told us the 2nd way was required. Just need some clarification.

Thanks Tim
"If it moves, train it...if it doesn't move, calibrate it...if it isn't written down it never happened!"

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
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posted 23 May 2001 09:42 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
-> When writing your FMEA, do you review every step of your
-> process?

Yes.

-> Or do you just look at the potential Failures that could
-> reach your customer?

What about internal failures which could affect subsequent process steps?

I guess its a matter of whether you want to do a proper FMEA or if you're just trying to be compliant. However, I have never before heard of an auditor who would allow a company to only address problems which would reach the customer. This negates, to a large degree, the need to address receiving - a required part of an FMEA according to QS-9000 requirements as I understand them.

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