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  QS-9000
  4.9 Installation & Servicing Processes

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Author Topic:   4.9 Installation & Servicing Processes
Frank45
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Posts: 12
From:Pontiac, Il
Registered: May 99

posted 06 July 2001 01:14 PM     Click Here to See the Profile for Frank45   Click Here to Email Frank45     Edit/Delete Message   Reply w/Quote
I'm looking for Clarifcation on the two SHALL
statements in the first paragraph (pg34) of the 3rd Edition QSR. What is intent of "The supplier shall identify and plan the production, installation and servicing processes which directly effect quality and shall ensure these processes are carried out under controlled conditions.

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Al Dyer
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Posts: 814
From:Lapeer, MI USA
Registered: Oct 2000

posted 08 July 2001 04:02 PM     Click Here to See the Profile for Al Dyer   Click Here to Email Al Dyer     Edit/Delete Message   Reply w/Quote
Element 4.9 sections a-g pretty much spell it out. It is something that needs to be addressed during the APQP process, the latter parts of 4.9 go into more detail.

The operative word in the first sentence is [B]Plan{/B]! Advanced Product Quality Planning.

ASD...

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