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This thread is carried over and continued in the Current Elsmar Cove Forums 
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This thread is carried over and continued in the Current Elsmar Cove Forums
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The New Elsmar Cove Forums
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 The New Elsmar Cove ForumsThe Elsmar Cove Forums
 QS-9000
 Quotes to Customers: Controlled or Not?
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| Author | Topic: Quotes to Customers: Controlled or Not? |
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Steven Truchon Forum Contributor Posts: 93 |
posted 31 July 2001 06:13 PM
   
We are a multi division corporation with each division maintaining its own QS9000 certification. Our division keeps the formal quotation form that goes to the customer as a controlled document. The division that we originally got the core document system from has since uncontrolled this form. I tend to agree that it does not need to be controlled but wanted to bounce this off of the forum for some extended input. Thanks in advance, IP: Logged |
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Al Dyer Forum Wizard Posts: 814 |
posted 31 July 2001 07:10 PM
Steve, We have controlled the quote form itself, but treat the completed form as a quality record. Somewhat along the same lines as having an in-process inspection sheet that is controlled but becomes a record upon completion. ASD... IP: Logged |
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Jim Evans Forum Contributor Posts: 67 |
posted 01 August 2001 08:58 AM
I agree with Al. All forms should be controlled documents (4.5). Once completed they become a quality record and should be controlled as such (4.16). Jim IP: Logged |
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Marc Smith Cheech Wizard Posts: 4367 |
posted 01 August 2001 04:01 PM
I also agree. You might also want to do a Search here in the forums using the terms 'form' and 'control' and 'record'. See Doc_Matrix.pdf IP: Logged |
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Steven Truchon Forum Contributor Posts: 93 |
posted 03 August 2001 08:03 AM
Thanks very much to all. The input is most helpful as usual. Steve IP: Logged |
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SniperMan Lurker (<10 Posts) Posts: 3 |
posted 03 August 2001 12:40 PM
I agree with ASD, we have the same set up here, customer quote as a controlled document, once being used or reused will form part of our quality records, It help us to see the trend regarding quoting and other business indicators. IP: Logged |
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