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  Re-certification to QS9000/TE9001

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Author Topic:   Re-certification to QS9000/TE9001
mibusha
Forum Contributor

Posts: 60
From:Royal Oak, Michigan USA
Registered: Nov 98

posted 05 October 1999 01:38 PM     Click Here to See the Profile for mibusha   Click Here to Email mibusha     Edit/Delete Message   Reply w/Quote
Just received a call from our registrar. They want to replace our ISO9001:1994/QS9000:1998 certificate with an ISO 9001 only certificate (and a TE compliance). It seems that since my company is TE (no PPAPs, no production parts), they are not able to certify us to QS 9000 with compliance to TE Supplement (of course, they already did). Now that they are "TE certificate capable" they want us to wait until January 2000 (skip our surveillance audit this month) and re-certify to QS9000/TE9001. All the documentation, i.e.final certificate, assessment worksheets, contracts with the registrar (which also states the use of the QSA-TE)call for ISO 9001:1994, QS 9000:1998 and TE Supplement compliance.

Another problem is that we have already been using the QS9000 logo on our stationery, business cards, etc. I've written a letter (to be sent from them to me) which states that this is an administration error on their part and that as a corrective action we have both agreed to re-certify in January to QS9000/TE9001. This should help keep me out of trouble with those who would scream foul at our claims to certification.

Has anyone ever heard of this kind of faux pas? Stay tuned.

Michael Busha

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 05 October 1999 06:40 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
I haven't. Do please keep us informed. I appreciate it.

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barb butrym
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Posts: 637
From:South Central Massachusetts
Registered:

posted 05 October 1999 08:00 PM     Click Here to See the Profile for barb butrym   Click Here to Email barb butrym     Edit/Delete Message   Reply w/Quote
seems to me that your registrar is out over their head, and you should be careful, as I am sure you are not the only one......What a lousy reputation that will give them, personally, I wouldn't want to even be associated with them and would investigate a switch..what does that say for the confidence your cert has?

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waberens
Forum Contributor

Posts: 17
From:Akron,Ohio,USA
Registered: Feb 99

posted 06 October 1999 12:29 PM     Click Here to See the Profile for waberens   Click Here to Email waberens     Edit/Delete Message   Reply w/Quote
Dare I ask who the registrar is? We are currently in the selection process and would not want to stumble on this.

Bill

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Tom Goetzinger
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Posts: 123
From:Milwaukee, WI USA
Registered: Mar 99

posted 13 October 1999 04:04 PM     Click Here to See the Profile for Tom Goetzinger   Click Here to Email Tom Goetzinger     Edit/Delete Message   Reply w/Quote
It seems to me that this supports the point I was trying to make in an earlier discussion topic regarding the fact that certification to TE does not include certification to QS, while it does include certification to ISO.
We chose NSF as our registrar, partly based on the fact that they had the largest group of certified TE auditors available at the time we committed several months ago.

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 13 October 1999 08:10 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
NSF is at www.nsf.com by the way.

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Laura M
Forum Contributor

Posts: 299
From:Rochester, NY US
Registered: Aug 1999

posted 14 October 1999 12:48 AM     Click Here to See the Profile for Laura M   Click Here to Email Laura M     Edit/Delete Message   Reply w/Quote
quote:
--------------------------------
It seems to me that this supports the point I was trying to make in an earlier discussion topic regarding the fact that certification to TE does not include certification to QS, while it does include certification to ISO.
--------------------------------
So....
to meet the ISO requirements for non-automotive and the QS-T/E requirements for automotive should be acceptable, and documented in the Quality Manual as such...customer dependent type language?

...Register to ISO, but T/E compliant for automotive customer jobs?

Laura M.

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Tom Goetzinger
Forum Contributor

Posts: 123
From:Milwaukee, WI USA
Registered: Mar 99

posted 18 October 1999 09:22 AM     Click Here to See the Profile for Tom Goetzinger   Click Here to Email Tom Goetzinger     Edit/Delete Message   Reply w/Quote
I would be hesitant to even try to apply TE additions only to automotive customers. The practices that TE adds to the business make good business sense and are things most companies should do anyways. Seems to make sense to me to meet the requrements and apply the same system to all customers.

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Laura M
Forum Contributor

Posts: 299
From:Rochester, NY US
Registered: Aug 1999

posted 18 October 1999 10:09 AM     Click Here to See the Profile for Laura M   Click Here to Email Laura M     Edit/Delete Message   Reply w/Quote
Yes, many make good business sense and it is almost impossible to do for some and not for others. The one that is most troubling to a current client is the machine qualification requirements. There is alot of "customer responsibility/cooperation" in that one, especially providing enough parts to perform the run. Automotive customers typically provide the necessary parts and gaging. The other clients, that don't require that level of machine qualification wouldn't recognize it as a "cost" of doing business, provide necessary parts and/or product specific gaging - so in a sense, they are limited by the customer in their ability to meet the requirements. They want to get "compliant" per a current automotive customer's request- certification is still a question mark to them, and don't want to go out of business in the process.
I know it sound like a cop out approach, but the realities of doing business are hard to argue. It kind of goes back to an earlier Forum discussion on getting a "waiver" for customers that don't require PPAP.

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Tom Goetzinger
Forum Contributor

Posts: 123
From:Milwaukee, WI USA
Registered: Mar 99

posted 18 October 1999 06:24 PM     Click Here to See the Profile for Tom Goetzinger   Click Here to Email Tom Goetzinger     Edit/Delete Message   Reply w/Quote
We are in the process of getting TE certification. In our procedures, we specify that we test the equipment per our customer's requirements. That seems to be an acceptable statement. There is no way you can run in equipment unless your customer wants it done.

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barb butrym
Forum Contributor

Posts: 637
From:South Central Massachusetts
Registered:

posted 19 October 1999 08:02 AM     Click Here to See the Profile for barb butrym   Click Here to Email barb butrym     Edit/Delete Message   Reply w/Quote
Hey Tom, mike, etal, have you considered attending the TE class in Rochester? You would get alot out of it. A very cost effective course. Experience here in the US is minimal, but the Uk have been doing it for a while and really have it together. the instructor is a TE subject matter expert for Ford.

[This message has been edited by barb butrym (edited 19 October 1999).]

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Tom Goetzinger
Forum Contributor

Posts: 123
From:Milwaukee, WI USA
Registered: Mar 99

posted 20 October 1999 09:24 AM     Click Here to See the Profile for Tom Goetzinger   Click Here to Email Tom Goetzinger     Edit/Delete Message   Reply w/Quote
Sorry, but the timing is bad. I've got our registration audit is scheduled for those days. Did attend a couple of AIAG seminars early in the process, and frankly, I've gotten alot more out of this and another forum than I did out of the seminars. Seems like you have a good course and some good participants lined up and that makes all the difference.

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