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Author Topic:   QS Training
Norman Black
posted 21 January 2000 04:06 PM           Edit/Delete Message   Reply w/Quote
New to QS, assigned to develop system. Question about training. Am trying to tie training in with job descriptions (hourly, most salary, no mgmt.) and periodic employee reviews so that they work together.

Background: ~200 employees, metal stampings, no design of product (another question, later) high turnover in hourly operators, we have detailed work instructions for operator tasks and these are used for training (room for improvement in verification of effectiveness).

Using the employee job description as a starting point, the supervisor periodically reviews the employee training and experience as part of general performance review. This is compared to the 'job description' (wish list of employee skills often used in ad copy). The differences become the employees identified training needs. There could be other skills that the supervisor wants to develop for the position, these may also be added to training needs matrix. The super is then resonsible to develop a plan to give the training to employees (if he/she is qualified or the expertise is available in-house, if not HR is contacted).
The record of review, identified training needs, and records of completion (and verification of effectiveness) are all forwarded to HR.

It seems that QS wants HR to be responsible for training, I don't see that working here but believe that this will. Opinions please.

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Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA

posted 21 January 2000 04:11 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
This question has been moved to the QS9000 forum.

[This message has been edited by Marc Smith (edited 21 January 2000).]

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