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![]() Auditing
![]() QSA 4.17.6 ?
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| Author | Topic: QSA 4.17.6 ? |
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Csaba Forum Contributor Posts: 13 |
There is a QSA point: Internal Quality Audits 4.17.6 "Are there follow-up audit activities for recording and verifying the effectiveness of the corrective actions taken?" How can I satisfy this point? I'm waiting some concrete think. ------------------ IP: Logged |
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Don Watt Forum Contributor Posts: 70 |
Basically you can cover this by re-auditing against the corrective actions implemented for any non-conformities. a) have actions been implemented? b) do they work? If the answer to either is no, we generally raise the matter to the next level of responsibility. IP: Logged |
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barb butrym Forum Contributor Posts: 637 |
they are looking for more than 'closed? YUP>>>" what did you do to close the CA? What evidence did you review? How did you come to that conclusion? Don't tie your self into a regiment of activities. Leave it a comment block called something like "follow up activities" reviewed training record xxx, yyy for the above mentioned reinforcement of the criteria. reviewed ECO #xyz to procedure nnnnn rev z to show the required change was authorized and released. Audited area XXXX for evidence of recurrance, no evidene was found. see report #yyyy Did a dock audit of product xxx order #yyyy no issues found. See attached photo of the zzzz area in question. The area no longer has piles of stuff....or what ever IP: Logged |
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Jim Biz Forum Wizard Posts: 275 |
Barb I agree comletley - toooo sad that my auditors would not --- Expected "Clear definitive wording for closure criteria... We used for customer complaints- XX number of parts shiped during x number of months or days - no further customer complaints forwarded - closure applied. Also for system corrections or management issues closure - they were looking for "can I see-it in a proven record Closure criteria" Changed this or that - audited on x date - no further problems found over (our choice) X number of days/months - basis for closure established. IP: Logged |
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Csaba Forum Contributor Posts: 13 |
Thanks for your help & concrete answer Now this question is clear me, we can close it
quote: IP: Logged |
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