The Elsmar Cove Business Standards Discussion Forums More Free Files Forum Discussion Thread Post Attachments Listing Elsmar Cove Discussion Forums Main Page
Welcome to what was The Original Cayman Cove Forums!
This thread is carried over and continued in the Current Elsmar Cove Forums

Search the Elsmar Cove!

Wooden Line
This is a "Frozen" Legacy Forum.
Most links on this page do NOT work.
Discussions since 2001 are HERE

Owl Line
The New Elsmar Cove Forums   The New Elsmar Cove Forums
  Internal audit (recommendations)

Post New Topic  Post A Reply
profile | register | preferences | faq | search

UBBFriend: Email This Page to Someone! next newest topic | next oldest topic
Author Topic:   Internal audit (recommendations)
posted 30 January 2001 10:08 AM           Edit/Delete Message   Reply w/Quote
IĞm writing a e-mail because iwould to know that in internal audit the auditor can give recommendations to the areas that have been audited.

thank you

IP: Logged

Forum Contributor

Posts: 244
Registered: Sep 1999

posted 30 January 2001 12:02 PM     Click Here to See the Profile for Sam   Click Here to Email Sam     Edit/Delete Message   Reply w/Quote
Yes, they can. Using the same documentation criteria that you would use for reporting a major/minor noncompliance, only report it as an "Opportunity for Improvement" (OFI).
The results can be used for documenting continuous improvement.

This is a QSR requirement for your third party auditor.

IP: Logged

Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA

posted 31 January 2001 12:47 AM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
This does not mean all 'suggestions' are, shall we say, 'worthy'. I have seen them start internal wars.

IP: Logged

Forum Contributor

Posts: 28
From:NC, USA
Registered: Jan 2001

posted 31 January 2001 08:10 AM     Click Here to See the Profile for SteelMaiden     Edit/Delete Message   Reply w/Quote
Opportunities for improvement observations can be very useful. But...only you know your own company, will they accept these observations or will it become a P___ing contest?

If everyone works well together and your audit team words its findings carefully, you can get a lot of bang for your buck. If you have any type of departmental strife going on, tread carefully. Avoid making statements that the department needs to do certain things. Word them to leave the actions to be taken fairly vague and emphasize what the improved end result can be.

Most important!!! Just like raising children, make sure that for each observation citing an area for improvement you also find at least one item to praise! It's a lot easier for someone to see the value of improving an area they may feel is fine if you have FIRST told them that they are doing a good (great, excellent) job in some other area.

Recommend that a multi-functional group look into the possibility of changing the process, but try not to say "If you would just do A, B,, and C this problem would not occur." Don't make it sound like the auditors know best (even if they may). You can get people to do a lot more towards improvement if you can make them think it was their idea.

Have a good one!

IP: Logged

Forum Contributor

Posts: 81
From:Rochester, NY
Registered: Jan 2000

posted 31 January 2001 09:29 AM     Click Here to See the Profile for ISO GUY   Click Here to Email ISO GUY     Edit/Delete Message   Reply w/Quote
One thing I have learned is you have to figure out what Managers/Departments are open to suggestions and who will fight any suggestions you have. The way I word my suggestion is along the lines of I have seen it done this way before or this department tried it this way and they seemed to like it and it has worked well for them. The company I work for the Department Managers are aware that I have worked/work for a Registrar and know that I have seen process done various types of ways, some are willing and open to suggestions others are steadfast in their ways and will not listen to suggestions. In doing my internal audits I make it very clear that it is just a suggestion and it is up to them how they choose to go about it. I do not want them to feel like I am telling them how to do the job because I am not the expert in what they do they are.

[This message has been edited by ISO GUY (edited 31 January 2001).]

IP: Logged

Alf Gulford
Forum Contributor

Posts: 60
From:Portland, OR
Registered: Aug 2000

posted 31 January 2001 01:30 PM     Click Here to See the Profile for Alf Gulford   Click Here to Email Alf Gulford     Edit/Delete Message   Reply w/Quote
Very well said.

IP: Logged

All times are Eastern Standard Time (USA)

next newest topic | next oldest topic

Administrative Options: Close Topic | Archive/Move | Delete Topic
Post New Topic  Post A Reply Hop to:

Contact Us | The Elsmar Cove Home Page

Your Input Into These Forums Is Appreciated! Thanks!

Main Site Search
Y'All Come Back Now, Ya Hear?
Powered by FreeBSD!Made With A Mac!Powered by Apache!