posted 06 April 2001 01:03 PM              

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Hi Marc

I forgot my password. The last time I visited your forum was a few years ago at that time I was involved in the ISO 9001 and FDA forum. I remember Don Winton, but I dont see his name any more. My user name was Monica Lewis (but I am still the same person I have only added my middle name). Today I working as an internal auditor. The company wants me to conduct internal audits according to ISO 9001 and 14001. I have been working a lot with ISO 9001. I have run into a problem regarding the definition of corrective and preventive action. I know that ISO 9001 has a standard regarding this definition and somebody told me that ISO 14001 also has a standard regarding the terminology. Is the definition (corrective and preventive action) the same in both standards or is it different?

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From:Cary, NC, USA
Registered: Mar 2001

posted 07 April 2001 09:09 PM               

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ISO 8402 is the document for definitions of terminology in ISO 9001 which includes the definitions for CA and PA. I'm not familiar enough with EMS to know if they are the same. Based on an ISO 14000 Resource Directory I have, Corrective Action is "Any action taken to eliminate a nonconformance or deficiency in a system, especially addressing the root cause of that nonconformance". It certainly sounds similar. However, no info on preventive action in this book, only on prevention of pollution. Does anyone know if there is a definitions document like ISO 8402 for EMS? I am also curious.

[This message has been edited by outoftown (edited 07 April 2001).]

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posted 08 April 2001 11:40 AM              

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Somebody told me that EMS has a terminology standard called 14050. Does it define corrective and preventive action? I would be happy if anyone in that case cite the definition.
Monica

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