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  ISO 9001/4:2000
  certification and quality?

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Author Topic:   certification and quality?
David Mullins
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Posts: 248
From:Adelaide, South Australia, Australia
Registered: Nov 1999

posted 17 September 2000 08:51 PM     Click Here to See the Profile for David Mullins   Click Here to Email David Mullins     Edit/Delete Message   Reply w/Quote
To improve the worth of ISO 9001, what features could be included to support the framework of not just a marketing ploy, but actual links to product/service quality?

Perhaps Quality Control Plans for each product (implemented, of course)!

Any other thoughts on how to make ISo9001 visibly beneficial to product quality?


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Laura M
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Posts: 299
From:Rochester, NY US
Registered: Aug 1999

posted 18 September 2000 07:48 AM     Click Here to See the Profile for Laura M   Click Here to Email Laura M     Edit/Delete Message   Reply w/Quote
At a fairly large company we were able to link it to assisting with our next efforts of implementing lean manufacturing. Mostly in the area of making sure all the right documents were available to re-set up and qualify equipment following a rearrangement, or in one case the complete relocation of a building. We knew before we started that we had all the right drawings, instructions etc were "readily available."
That was actually great for the QS effort, because initially it was seen a "such a pain in the neck" - that 2 years later it got credit for helping with lean...which was really being pushed by upper mgmt more than QS....finally gave QS its appropriate appreciation!

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