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  ISO 9001/4:2000
  6.4 Work Environment

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Author Topic:   6.4 Work Environment
Andy Bassett
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Posts: 274
From:Donegal Ireland
Registered: Jun 1999

posted 21 September 2000 03:30 AM     Click Here to See the Profile for Andy Bassett   Click Here to Email Andy Bassett     Edit/Delete Message   Reply w/Quote
'The organization shall identify and manage the human and physical factors of the work environment needed to acheive conformity of product'.
____________________________________________

I like this bit, it has all the objectivity of saying that the employees should all have full and meaningful love-lives.

How can this section by covered?

Regards

------------------
Andy B

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Jim Biz
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Posts: 275
From:ILLINOIS
Registered: Mar 2000

posted 21 September 2000 07:24 AM     Click Here to See the Profile for Jim Biz   Click Here to Email Jim Biz     Edit/Delete Message   Reply w/Quote
Think Ergonomics

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Andy Bassett
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Posts: 274
From:Donegal Ireland
Registered: Jun 1999

posted 22 September 2000 02:20 AM     Click Here to See the Profile for Andy Bassett   Click Here to Email Andy Bassett     Edit/Delete Message   Reply w/Quote
Hello Jim

Could you maybe expand a little.

Regards

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Andy B

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Jim Biz
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Posts: 275
From:ILLINOIS
Registered: Mar 2000

posted 22 September 2000 08:21 AM     Click Here to See the Profile for Jim Biz   Click Here to Email Jim Biz     Edit/Delete Message   Reply w/Quote
I may be off-base in my thinking but as I understand it - the committee started the wording for this by stating "Provide an ambient working environment" what ever that means...

Some one out there may be able to do a better job of explaining it but my take on
Managing physical & Human factors -is - breaks every 2 hrs - supplying cranes or other lifting equipt - adjustable chairs for office personnel..when/where needed.. specialized racks/pallets etc..

"Manage Human & physical factors"

a) Is there enough or too much "working space" at a typical operation to preform the job - without wearing out the employee?

b) are there any pieces of equiptment that can be upgraded/changed/improved to provide "ease of" process accomplishment (new air guns - with rubberized cushions built into the mechanizim to reduce fatigue when assembling)

c) Do you provide Heat in winter - fresh air in summer a work environment with enough light intensity to accomplish the job properly..

One could also include human factors benifits management such as "flex-time hours/daycare/medical assistance"

Etc. etc. -

Regards
Jim

[This message has been edited by Jim Biz (edited 22 September 2000).]

[This message has been edited by Jim Biz (edited 22 September 2000).]

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Alan Cotterell
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Posts: 120
From:Benalla, Victoria, Australia
Registered: Oct 1999

posted 02 October 2000 12:07 PM     Click Here to See the Profile for Alan Cotterell   Click Here to Email Alan Cotterell     Edit/Delete Message   Reply w/Quote
I think this section is a reference to the Health & Safety Management aspect. I suggest it means ergonomics, hazardous substances, physical factors and psychological factors. I think it would be reasonable for an organisation to have documented policies in these areas. In particular psychological factors such as harassment, (workplace bullying), and stress need to be addressed.
It might not extend to love lives, but it gets close.
(While you are fighting off a bully you're not doing your job too well).

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Claes Gefvenberg
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Posts: 23
From:Sweden
Registered: May 2000

posted 05 October 2000 02:17 AM     Click Here to See the Profile for Claes Gefvenberg   Click Here to Email Claes Gefvenberg     Edit/Delete Message   Reply w/Quote
Hi,

The FDIS says: "The organisation shall determine and manage the work environment needed to acieve conformity to product requirements"

Besides, did anyone ever read the last line of 4.9b in the current standard?

"and a suitable working environment."

It's already there. And yes, it would mean that both human and physical factors should be adressed.

An addition to Jims examples: How often do you see a noncom for a dirty or untidy workplace?

/Claes

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CJacobsen
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Posts: 48
From:Williamstown, MA
Registered: Oct 2000

posted 25 October 2000 07:31 AM     Click Here to See the Profile for CJacobsen   Click Here to Email CJacobsen     Edit/Delete Message   Reply w/Quote
The FDIS has changed this requirement some. The wording is different. Unfortunately I do not have it right in front of me at this moment, but it was one area I had flagged to track as the revisions were issued. It is more appropriate and in line with what has been required up to this point.

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