The Elsmar Cove Business Standards Discussion Forums More Free Files Forum Discussion Thread Post Attachments Listing Elsmar Cove Discussion Forums Main Page
Welcome to what was The Original Cayman Cove Forums!
This thread is carried over and continued in the Current Elsmar Cove Forums

Search the Elsmar Cove!

Wooden Line
This is a "Frozen" Legacy Forum.
Most links on this page do NOT work.
Discussions since 2001 are HERE
Owl Line
The New Elsmar Cove Forums   The New Elsmar Cove Forums
  ISO 9001/4:2000
  FDIS changes to 8.2.1 Cust Satifaction

Post New Topic  Post A Reply
profile | register | preferences | faq | search

UBBFriend: Email This Page to Someone! next newest topic | next oldest topic
Author Topic:   FDIS changes to 8.2.1 Cust Satifaction
Mark Bidinger
Lurker (<10 Posts)

Posts: 5
From:St. Charles, IL
Registered: Apr 2000

posted 10 October 2000 11:11 AM     Click Here to See the Profile for Mark Bidinger   Click Here to Email Mark Bidinger     Edit/Delete Message   Reply w/Quote
8.2.1 Customer Satisfaction

As one of the measurements of the performance of the quality management system, the organization shall monitor information relating to customer perception as to whether the organization has fulfilled customer requirements. The methods for obtaining and using this information shall be determined.


This would seem to reslve the issue of satifaction vs. disatisfaction?

IP: Logged

Marc Smith
Cheech Wizard

Posts: 4119
From:West Chester, OH, USA
Registered:

posted 18 October 2000 05:31 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Satisfaction and dis-satisfaction are about the same anyway as I see it.

IP: Logged

All times are Eastern Standard Time (USA)

next newest topic | next oldest topic

Administrative Options: Close Topic | Archive/Move | Delete Topic
Post New Topic  Post A Reply Hop to:

Contact Us | The Elsmar Cove Home Page

Your Input Into These Forums Is Appreciated! Thanks!


Main Site Search
Y'All Come Back Now, Ya Hear?
Powered by FreeBSD!Made With A Mac!Powered by Apache!