posted 02 February 2001 07:09 AM               

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4.9 PROCESS CONTROL

All processes related to the service that meets the customer requirements are performed under controlled conditions and derived through coordination of our contract review cycle.

Included in our process control system are usage of Quality Procedures and the Training Manual. On time monitoring of important delivery and timing characteristics, driver qualifications and real time service through Dispatchers provide positive process controls.

REFERENCE DOCUMENTS: Company X Quality System
{Disk File Name: 4.2 Qlty_Sys.flo}
Company X Transportation Process Control
{Disk File Name: 4.9.1 Pro_Con_P&G.flo}
{Disk File Name: 4.9.2 Pro_Con_Ford.Sptng.flo}
{Disk File Name: 4.9.3.1 Pro_Con_Ford_Shw.flo}
{Disk File Name: 4.9.3.2 Pro_Con_Ford_Btv.flo}
{Disk File Name: 4.9.4 Pro_Con_Insp_Rpt.flo}