|
This thread is carried over and continued in the Current Elsmar Cove Forums
|
The New Elsmar Cove Forums
|
The New Elsmar Cove Forums
![]() ISO 9001/4:2000
![]() PROCESS DOCUMENT STRUCTURE
|
| next newest topic | next oldest topic |
| Author | Topic: PROCESS DOCUMENT STRUCTURE |
|
Ak unregistered |
Can anyone suggest the desirable structure of a Process Document(LEVEL 2)for service realization industry in line with the requirement of ISO-9001-2K.Thanks in advance. IP: Logged |
|
Marc Smith Cheech Wizard Posts: 4119 |
I recently completed a service industry project. Are you asking for a recommendation on just the format for the level 2 documents? IP: Logged |
|
Ak unregistered |
Hi Mark, You got me right. My interest is to learn the structural feature, so as not to avoid any missing link in completing a process doc. Thanks IP: Logged |
|
Marc Smith Cheech Wizard Posts: 4119 |
We did the level 2's in flow charts. The references to sub-documents were on each flow chart.. Other than that they had the 'normal': 1. title 2. disk file name 3. effective date and revision level/date 4. responsibilities and 5. who (dept) responsible for (owns) the procedure. The problem here is that each company has a different structure and document layout. What you put on each to some degree depends upon what the others have. I wouldn't over complicate the documentation structure. These were some quidelines at one client company: 1. Scope ö provide control of documents that meets ISO element 5.5.6 standards. Develop policy and requirements for data base location, document format, security, responsibilities and standards for the creation and maintenance of a document control system. 2. Objectives ö 3. Allowable Software - XXXXXX should only be using Microsoft products to produce its documents. This would include the following software: 4. Other Software - many documents used at XXXX exist in Lotus, PageMaker, etc. formats that came from California and other locations. Accordingly, we will need to: a) Documents that are not Microsoft and are currently being used will need to be re-typed into the appropriate Microsoft application. b) Old, previous versions of documents not done in a Microsoft will not have to be converted. c) Non-Microsoft documents from external sources (i.e., Miami or Atlanta) will be analyzed for conversion on a case by case basis. 5. Standard Header/Footer ö this will be outlined for each particular Microsoft application below. a) Word - IS will develop a template form which will include a macro which will automatically create or update a footer with Document name and path; page numbers; person who authored the document; date created; person who revised the document; date revised. No header specs are needed for Word. b) Excel - IS will develop a template form which will include a macro which will automatically create or update a footer with Document name and path; page numbers; person who authored the document; date created; person who revised the document; date revised. No header specs are needed for Excel. c) Visio - IS will develop a template form which will include a macro which will automatically create or update a footer with Document name and path; page numbers; person who authored the document; date created; date revised. The person who revised the document will have a Îpop upâ request for this to be manually entered. No header specs are needed for Visio. d) Project - IS will develop a template form which will include a macro which will automatically create or update a footer with the person who authored the document & page numbers. All of the other data will have a Îpop upâ request for this information to be manually entered: file name and path; create date; person who revised the document; revision date. No header specs are needed for Project. 6. Converting Documents - XXXXX will follow these conversion steps: Prior to the 10/26/00 Pre-Assessment by the Registrar: a) Microsoft documents that are currently being used will need to be updated to meet these ISO standards on the next document revision. b) When a document is revised, it must be converted to the appropriate standards established in this memo. Starting on 8/14/00, documents created or revised must be done according to the new standards. After the 11/30/00 Assessment by the Registrar: c) Every item, Microsoft or not, must be converted to the new standards by the next surveillance audit by the Registrar scheduled to be done on or about 6/01/01. 7. Paper Only documents - Any document that is currently being used and is only in a paper format with no corresponding data base existence will have to be created using the new standards prior to 10/16/00. 8. Document File Name & Path - XXXX will adhere to the following naming convention: Q:\DOCS\DE\documentname.ext 9. Security - departmental staff members will only be able to query those items within their respective ÎQâ drives. The Q drive will be set up with the following configuration and permissions: Department Name Dept. Note: staff in bold letters are designated ISO reps for Control of Documents outlined in item #11. 10. Documentation Log - a master log of all items under document control must be maintained 11. Document Control Representative - each department will designate one person to be their Document Control Representative. It must be one of the persons who has the security to create or revise a document (see item #9) and will be responsible for the following items: IP: Logged |
|
Ak unregistered |
Hi Mark, Thank you very much for your valuable guidelines. Ak IP: Logged |
All times are Eastern Standard Time (USA) | next newest topic | next oldest topic |
![]() |
Hop to: |
Your Input Into These Forums Is Appreciated! Thanks!
