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  ISO 9001/4:2000
  5.4 Quality objectives and planning

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Author Topic:   5.4 Quality objectives and planning
Forum Contributor

Posts: 13
From:Constanta, Romania
Registered: Jan 2001

posted 03 May 2001 03:14 AM     Click Here to See the Profile for paula   Click Here to Email paula     Edit/Delete Message   Reply w/Quote
Except stating the objectives of the company,
which is obvious, is there a need for a documented procedure for planning the quality system?

Thanks a lot.

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tim banic
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Posts: 28
From:St George, Ontario, canada
Registered: Apr 2000

posted 03 May 2001 04:44 PM     Click Here to See the Profile for tim banic   Click Here to Email tim banic     Edit/Delete Message   Reply w/Quote
I hope this is going to help...I have not implemented 9001/2000 yet, but have done QS once & ISO 9002 (94) twice.

I think it is similar to the QS 9000 Quality planning, where they look at Advanced Product Quality Planning, Production Part Approval Process & Potential Failure Mode & Effects Analysis.

Basically making sure that you can do the part before you get head deep into the project.

Do you have the equipment & facilities to make the part? Are you going to have to overhaul the company to make this part?
When you do get the part make sure that it is correct before making hundreds or thousands.
What are the potential problems that could occur during production & do you have a system in place to catch it & correct it?
What procedures will this job follow & what systems are in place to make sure it meets customer specifications.

I hope this is helpful...again I have not implemented 9001/2000 but these are my thoughts on it...I could be wrong. Not the 1st time if I am wrong & won't be the last.


"...if it moves, train it...if it doesn't move, calibrate it...if it isn't written down, IT NEVER HAPPENED!"

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Dan Larsen
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Posts: 137
From:Sussex, WI
Registered: Feb 2001

posted 03 May 2001 09:32 PM     Click Here to See the Profile for Dan Larsen   Click Here to Email Dan Larsen     Edit/Delete Message   Reply w/Quote
I think just having a quality manual (that makes reference to itself as the tool for planning the quality system) should be sufficient evidence of "planning the quality system". Other evidence could be the existence of level 2 documentation and appropriate reviews to ensure the system is effective.

I think this is evidenced to the auditor by overall performance rather than a specific procedure.

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Forum Contributor

Posts: 13
From:Constanta, Romania
Registered: Jan 2001

posted 04 May 2001 05:05 AM     Click Here to See the Profile for paula   Click Here to Email paula     Edit/Delete Message   Reply w/Quote
Thanks a lot. Although I tried writing a procedure for this aspect, I realised I don't have too much to say except general things which are already stated in the manual. Also - this is what made me in the first place to wonder if the procedure is necessary - the means to modify or notify the need of a new plan, will be, eventualy, included in the "Management review" procedure.

Have a good day!

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