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  ISO 9001/4:2000
  Accessability of Intranet Quality Manual

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Author Topic:   Accessability of Intranet Quality Manual
Russ
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Posts: 17
From:Tipton, IN
Registered: Apr 2001

posted 15 June 2001 09:45 AM     Click Here to See the Profile for Russ   Click Here to Email Russ     Edit/Delete Message   Reply w/Quote
I need anyones thoughts on how they make their intranet QM accessable yet safeguard other information on a Supervisors PC. Do you use stand-alone stations just for viewing the QM. I have ours set up so it can be accessed on any networked PC here. Yet the Supervisors don't want just anyone walking up to their PC and accessing things. So I'm looking for other avenues to pursue to make the manual easily accessable, yet protect the PC from other users. What did I get myself into here!

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goose
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Posts: 17
From:nc
Registered: Apr 2001

posted 15 June 2001 10:43 AM     Click Here to See the Profile for goose   Click Here to Email goose     Edit/Delete Message   Reply w/Quote
We had similar problem; but it really existed before we started using electronic document document.

There was and is the risk that someone can possible use anyones PC.

What really sold the electronic scheme was they, the users, didn't have to keep their "big honkin" binders up todate.

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energy
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Posts: 228
From:New Britain, CT
Registered: Nov 2000

posted 15 June 2001 11:16 AM     Click Here to See the Profile for energy   Click Here to Email energy     Edit/Delete Message   Reply w/Quote
If your computer "owners" object to someone snooping around in their files, just have them hide the files. This option is available in Windows Explorer-View options. I use it at home to keep the grandchildren away from files that I prefer that they do not access. If they can't see them, they aren't curious. Of course, as with most things, there is a way around it. But the terminals are company property and should not contain information that would embarrass the company. In our particular situation, all user have their own place on the "users" drive that is password protected. Confidential stuff is stored there. Personnally, I would tell the "owners" that the terminals are company property and will be used to access the QM. Get any unauthorized (That's usually the real reason) stuff off the machine or hide it.
Hang tough

energy

[This message has been edited by energy (edited 18 June 2001).]

[This message has been edited by energy (edited 18 June 2001).]

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E Wall
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Posts: 45
From:Columbus, GA USA
Registered: Jun 2001

posted 15 June 2001 11:47 AM     Click Here to See the Profile for E Wall   Click Here to Email E Wall     Edit/Delete Message   Reply w/Quote
Our shop floor is set up with a computer for each department to access the maintenance work order system. Supervisors & all staff have separate computers at their desks.

We're still struggling with the 'big honking binders' until I can get project priority raised; but I am looking at launching via intranet using Microsoft Explorer and Adobe Acrobat Reader (which are standard on all computers and non-license req. for acrobat reader only).

I keep looking to see if anyone comes across with a better way to keep control while allowing access.

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James Gutherson
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Posts: 38
From:Sydney, NSW, Australia
Registered:

posted 17 June 2001 08:15 PM     Click Here to See the Profile for James Gutherson   Click Here to Email James Gutherson     Edit/Delete Message   Reply w/Quote
I must admit when I first saw this thread I thought, why do your supervisors want to hide aspects of the QMS from some users? I find it vital that the system is completly open and all information is available to everyone. This not only increases ownership of the system, but helps them do their job better and see that their efforts are making a difference.
But from some of the other responces I see the angle of protecting the system from changes. Is this what is being asked? If so I think by far the best solution is a web based system (HTML), or if printed layout control is necessary, then PDF files are great.

James Gutherson

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Graeme
Forum Contributor

Posts: 30
From:Lilburn, GA, USA
Registered: Sep 2000

posted 17 June 2001 09:22 PM     Click Here to See the Profile for Graeme   Click Here to Email Graeme     Edit/Delete Message   Reply w/Quote

My key assumptions are that (1) you have a functional internal network, (2) the network has at least one file server, and (3) each person who uses the QMS material has access to the network through a single-user or shared PC.

If my assumptions are correct, then the answer is to put the file copies that everyone can access in a shared folder on the server. Everyone on the network except the document control person should have read-only access to that folder, and the document control person should have full access. The network operating system takes care of permissions and other security. That way everyone can use their own computers without bothering the supervisor. It makes document control a lot easier as well, and the web page menu for the documents becomes your "master list".

If you do not have a file server, then I strongly suggest getting one - for several reasons that are oustide the scope of this area. Unitl you get one, then put the PDF files you want people to see in a separate shared folder on the supervisor's PC. The supervisor would have full access, of course, and the access for everyone else should be read-only and only over the network.

I agree with your supervisors that other people should not be able to log on to a superviror's computer and be able to do random walks through all of the business and personnel management stuff they have. In every organization I have ever worked in, snooping around a supervisor's files is something that, when you get caught, you will not get a second chance to try it.

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energy
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Posts: 228
From:New Britain, CT
Registered: Nov 2000

posted 18 June 2001 11:57 AM     Click Here to See the Profile for energy   Click Here to Email energy     Edit/Delete Message   Reply w/Quote
Russ,
My problem is that I take what I read verbatum. Your post says that you want to allow the personnel to view the "Quality Manual". I saw no harm in Supervisors allowing someone to access the Quality Manual. But, the topic has spread into the accessing the quality management system and the possibility that unauthorized changes may occur as well as people viewing supervisor's confidential stuff. There are plenty of posts in various topics in the forums that have addressed this ad-nauseoum. You should consider purchasing a stand alone monitor as you mentioned, with read only rights. This is of course if you intend to put other documentation on you intranet system. I still feel that any confidential information be kept in Human Resources and not on a personal PC, Supervisor or not. We are not talking about the CEO's PC, are we?

energy

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Russ
Forum Contributor

Posts: 17
From:Tipton, IN
Registered: Apr 2001

posted 18 June 2001 09:59 PM     Click Here to See the Profile for Russ   Click Here to Email Russ     Edit/Delete Message   Reply w/Quote
energy
The thought of using the stand alone PC's does seem like a good way to go. One thought was to use 5 strategically placed units just for the QM out on the floor. This would let the QM be accessed, and not risk anything on any of the Supervisors PC's. We may go with that or maybe some touchscreen units. Just have to see what the pres. will go for. I have write access reserved for me only, so that is not a problem here. And no, we only have this problem out on the floor with the shared, Supervisor PC's.
Thanks for your input.

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