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  ISO 9001/4:2000
  Internal Audits

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Author Topic:   Internal Audits
Aussie
Lurker (<10 Posts)

Posts: 2
From:AUSTRALIA
Registered: Jun 2001

posted 04 July 2001 06:35 PM     Click Here to See the Profile for Aussie   Click Here to Email Aussie     Edit/Delete Message   Reply w/Quote
You may have to forgive me, as I am new to this. My question is this: My company is looking to become ISO9001:2000 certified, and I am currently working on the quality documentation. I am unsure as to whether training is necessary to perform internal audits within our company...? We plan to have regular audits done by a third party. Are all audits done by outside parties? Is it only the management review that is done by our people? ...thanks.

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venkat
Forum Contributor

Posts: 32
From:Chennai, tamilnadu, India
Registered: Jun 2001

posted 05 July 2001 12:58 AM     Click Here to See the Profile for venkat   Click Here to Email venkat     Edit/Delete Message   Reply w/Quote
Your company is going for new certification. The certification body is an external one. They also do the pre-certification audit.

But prior to that within the organisation itself it is better to organise the internal audit team and audit cross departmental procedures and systems. During that course some people maynot understand certain areas and the same can be rectified. It is better to train people to perform internal audits. In the audits one has to look for objective evidence to show the non-conformance.

Many times audit people go and ask what they are doing and get convinced. This is not correct. They have to look at the procedure of the department they are auditing and see that they are happening according to what has been stated. If any step is missing it is a v violation and a non-conformance has to be raised. For doing this it requires some training. Hence training is required.

Hope you are clear with my reply

If you need any more clarification pls feel free to ask. I am a Lead Auditor for ISO 9000
quality systems

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